- Amazon (Arlington, VA)
- …used by public sector organizations to assess, migrate, and transform the call center experience - Architecting and building large-scale solutions, which ... packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software… more
- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... of customers each week across the country to resolve support issues and ensure a best-in-class customer ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Cardinal Health (Richmond, VA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... of customers each week across the country to resolve support issues and ensure a best-in-class customer ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Datavant (Richmond, VA)
- …and life experiences to realize our bold vision for healthcare. CPC Processor I Customer Support to ensure the accurate and timely handling of release of ... high level of professionalism. This is a Remote role ( Call Center ). * Full-Time: Monday-Friday 8:00am to...and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100% + Answering release of… more
- ADP (Norfolk, VA)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... ADP is hiring **Associate Client Support Consultants.** + _Are you ready to join...+ At least one year of experience in a customer service environment or as an HR/HRIS practitioner with… more
- CAI (Richmond, VA)
- …of GED Program + At least one year of experience working in a high-volume call center or front lobby reception area with a multi-line telephone system + ... ** Customer Service Representative II** to efficiently handle customer inquiries and provide support related to...oral and written instructions + Ability to navigate the call center dashboard and become well-versed in… more
- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... a trusted partner in the industry. This position supports customer service, technical support , and customer...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- CAI (Richmond, VA)
- …of GED Program + At least one year of experience working in a high-volume call center or front lobby reception area with a multi-line telephone system + ... a ** Customer Service Representative** to efficiently handle customer inquiries and provide support related to...call , where possible resolving inquiries on the first call + Respond to customer calls in… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other ... Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs....to successfully adapt and perform during times of high call volume. + Ability to provide effective customer… more