- Evolent (Tallahassee, FL)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...issues, reproduce steps, identify the source of issues (configuration, data , application), document findings, and triage issues to the… more
- SHI (Tallahassee, FL)
- …to thrive - in our offices or yours.** **Job Summary** The Associate Security Analyst - SOC is responsible for supporting the Security Operations Center (SOC) ... as necessary. + Assist in the investigation of security incidents, including data breaches, malware infections, and unauthorized access attempts. + Collaborate with… more
- ManTech (Jacksonville, FL)
- ManTech is seeking a motivated, career and customer-oriented **Software Support Analyst ** to join our Fleet Readiness Center Software Support Activity team in ... information, add to the tracking document + Communicate with customers as they email/ call related to their packages + Follow-up with FedEx as necessary while… more
- Alight (FL)
- …+ Demonstrate learning agility and ability to learn and interact with multiple call center systems and knowledge tools. + Experience in quality coaching ... software to assess sales and service delivery, enhancing agent performance. Involves call monitoring, feedback review, data analysis, training enhancements, and… more
- Evolent (Tallahassee, FL)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions. Our team...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Highmark Health (Tallahassee, FL)
- …+ Experience as a forecasting or scheduling analyst OR experience in a call center environment using automated scheduling tools Preferred + None **SKILLS** + ... :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center ...protocols and tools - includes the maintenance of employee data (skills, workbaskets, queues, etc.) 7. Other duties as… more
- US Foods (Tampa, FL)
- …Our Community of Food People! BASIC PURPOSE Execute pricing strategy at the distribution center (DC) level to support company margin goals and local "Go to Market" ... to access information within established pricing databases and/or analyze data made available from analysts. Knowledge of the PRIME...needed and your contact information. A member of our HR department will return your call within two business… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk, which is...Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support… more
- Lockheed Martin (Orlando, FL)
- …\(EO\) business\. The position is a Senior Security Analyst for the Security Operations Center - Customer Support \( Call Center \) team\. The analyst ... administration; \- Security Central system administration; \- Analyzing clearance data to determine appropriate actions; \- Researching and resolving escalated… more
- Teleperformance USA (FL)
- …with QA Manager to site management on call monitoring analyses of agent call data ** + **Meet individual daily and weekly call monitoring quotas** ... on previously scored calls and review against client provided standard for analyst coaching and development** + **Determine whether agents are using proper… more