- First National Bank of Omaha (TX)
- …This Role:** **Responsibilities** + Administers the Workforce Management system for the call center + Develops staff schedules and corresponding staffing ... business needs. **Summary of the Job:** The Workforce Management Analyst administers the Workforce Management (WFM) system for FNBO...within the WFM system + Conducts daily meetings with call center management to review month-to-date staffing… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Revenue Cycle Analyst position is responsible for facilitating (gathering, trending, reporting, monitoring, analyzing) data and ... the client, stakeholders and assigned team. The Revenue Cycle Analyst is assigned to projects of intermediate complexity and...a revenue cycle subject matter expert. Gathers and assimilates data and provides insight to leaders, committees and task… more
- Verint Systems, Inc. (Austin, TX)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data ...clients during a formal presentation either through a conference call or (occasionally) in person. + Provide recommendations for… more
- Intermountain Health (Austin, TX)
- …and understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... scheduling, time and attendance, customer relationship management) The Principal analyst is responsible for providing overseeing technical support, configuration,… more
- Houston Methodist (Houston, TX)
- …seek maximum reimbursement from various government programs. The Sr. Accounting and Reporting Analyst utilizes strong data analytic skills to identify issues and ... At Houston Methodist, the Senior (Sr.) Accountng and Reporting Analyst position is responsible for identifying and compiling information to effectively report costs… more
- Bank of America (Plano, TX)
- …Tableau + Functional knowledge of multiple products and/or channels (eg Credit, Debit, Digital, Call Center , etc.) + Proficiency coding in SAS and/or Python and ... Fraud Analytics and Innovation Lead Analyst Newark, Delaware;Plano, Texas; Richmond, Virginia; New York,...capabilities, reduce customer friction, and make strategic investment decisions. Data related to customer profiles and online banking login… more
- Pearl Interactive Network (El Paso, TX)
- …Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ... and adherence to departmental policies and procedures. The QA Analyst also identifies opportunities for operational improvement, establishes and maintains… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** **Sr Analyst , Client Finance** Put your passion where it meets...with the Director of Client Finance to analyze financial data , engage with clients and contracting teams, and support… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** **Senior Scope Analyst , Scope Management** The Specialty Scope Management team is made up of analysts,… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** Senior Analyst , Healthcare Analytics Consultant The Client Analytics team provides a unique opportunity… more