- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** **Job Posting: Senior Analyst , Performance Analytics** **Location: Remote** Evolent is seeking a Senior Analyst… more
- Ford Motor Company (Austin, TX)
- …and B2B Parts and Accessories are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus on operational strategies and tactics ... **In this position ** The Non-Vehicle eCommerce Operations Senior Analyst is responsible for deeply understanding B2C and B2B...+ Ford or other Automotive Field Experience + Operations Center or Customer Call Center … more
- Zoom (Austin, TX)
- What you can expect We are seeking an Investigations and Risk Management (IRM) Analyst to join Zoom's Trust & Safety (T&S) team. T&S plays a critical role in keeping ... stakeholders and external organizations, IRM leverages advanced internal tools, data analysis, and engineering support to prioritize transparency, user safety,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Intermountain Health (Austin, TX)
- …Develop and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in ... scheduling, time and attendance, customer relationship management) + The staff Analyst is responsible for providing technical support, configuration, and maintenance… more
- US Tech Solutions (Houston, TX)
- …and market regions. + This team is responsible for liaising with IT, Marketing, Call Center , and Operations to accomplish results for the Residential, Small ... identified or escalated issues, perform troubleshooting to determine whether there are data and/or code issues. + Provide business process knowledge support to IT… more
- PenFed Credit Union (Irving, TX)
- …Escrow Analyst at our San Antonio, Texas or Irving, Texas service center . The Mortgage Servicing Escrow Analyst role must exhibit outstanding mastery of ... to advanced knowledge of Tableau, MS Visio, MS Excel, data analysis, and SharePoint. + Lean Six Sigma and...Travel Ability to travel to various worksites and be on- call may be required About Us Established in 1935,… more
- AdventHealth (Burleson, TX)
- …provides a low-cost of living. **The role youll contribute:** The Quality Improvement Analyst obtains and analyzes clinical data to identify process improvement ... by praying with patients and families and providing on call , 24 hours, 7 days a week Chaplains for...to Magnet status and Pathways designated. + Designated Emergency Center of Excellence recognizing our facility as a high-performing… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Quality Control Indexing Analyst position is responsible for reviewing the quality of scanned patient medical records and loose documents ... 100% of the medical record pages are processed/captured. Locating and entering missing data . + Utilizes resources such as Master Document Listing when necessary to… more
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