- Deloitte (Richmond, VA)
- …work in a collaborative environment. As an experienced Epic Resolute Hospital Billing Analyst Project Delivery Specialist, you will have the ability to share new ... do/Responsibilities + Support Epic enterprise implementation for a large academic medical center and health system in the Southeast region. + Conduct Epic Hospital… more
- Public Consulting Group (Richmond, VA)
- …environment required; Experience with MS Office suite required; Application, Call Center /Client Service Experience strongly desired. **Working Conditions** ... manner. Produces monthly and quarterly reports based on systems data to meet client and team deliverables. + Coordinates...with client contacts and business team to collect roster data and perform monthly and quarterly system updates related… more
- Sprinklr (VA)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data , break ... and customer service skills * Demonstrate strong understanding of data workflows and root cause analysis, accountability, compliance, confidentiality, adherence… more
- Cardinal Health (Richmond, VA)
- …LAN/WAN communications, network nodes, switches, and various transmission systems. IT Network Analyst for the Voice Team will be deploying and supporting enterprise ... is responsible for deploying and supporting as well as enhancing complex data and voice communication networks: 1) Research and development of voice, contact… more
- Capital One (Mclean, VA)
- …customer effort metrics + Technical Depth: Leverage complex datasets across Digital, Call Center , and In-Person channels, requiring mastery of SQL/Snowflake and ... customer analyst . Frame complex customer pain points, perform exhaustive data analysis (using SQL and Python), and synthesize findings into novel, high-leverage… more
- Shuvel Digital (Vienna, VA)
- …teams within Navy Federal Credit Union to protect the Navy Federal brand, data , and IT assets from cyber-based threats by deploying, configuring, managing, and ... maintaining technologies/infrastructure in support our Cybersecurity Operations Center (CSOC) and its associated programs. You will support...apps + Troubleshooting Windows OS and apps + On call and after hours support + Deploying and maintaining… more
- KeenLogic (Alexandria, VA)
- …custom business applications. The candidate will be responsible for assisting customers when they call or walk into the customer service center , remotely, or at ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team… more
- KeenLogic (Alexandria, VA)
- …custom business applications. The candidate will be responsible for assisting customers when they call or walk into the customer service center , remotely, or at ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and… more
- Public Consulting Group (Richmond, VA)
- …for secure file transfers. + Coordinate and monitor regular backup processes, verify data integrity, and support timely restoration as needed. + Respond to and ... via PowerShell; implement guardrails and peer-reviewed scripts. + Participate in on- call rotation and major incident bridges. **Required Qualifications** + 3-5 years… more