- Mass Markets (Garden City, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality,...+ Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement… more
- Cardinal Health (Atlanta, GA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CenterWell (Atlanta, GA)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...to perform patient visits and / or participate in on- call rotation. **Use your skills to make an impact**… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …connectivity to Delta and Tenant applications across multiple critical data center infrastructures. + IT support for firewall hardware and software maintenance ... infrastructure planning, preventative maintenance, and break/fix services in data center critical infrastructure. + IT support of Enterprise Remote Access… more
- NTT America, Inc. (Atlanta, GA)
- …makes recommendation to the company to select best third-party commissioning agent partners. + Develops systems commissioning plans along with pre-functional, ... QUALIFICATIONS & CERTIFICATIONS** + Bachelor's Degree or equivalent experience managing data center projects. **REQUIRED EXPERIENCE** Three years in a data center… more
- Mass Markets (Savannah, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service, technical support,… more
- CenterWell (Rome, GA)
- …and process reassigned and rescheduled visits. * Prepare and edit weekly agent schedules, perform initial review for productivity/geographic issues, and forward for ... necessary. * May perform patient visits and/or participate in on- call rotation. * Maintain the client hospitalization log, including...console as needed. * Run all scheduling reports, including Agent Summary Report and Missed Visits Done on Paper… more
- Mass Markets (Savannah, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials.… more
- Toyota (Alpharetta, GA)
- …or Equivalent. + Previous experience in customer service, retail services, and call center environments. + Excellent verbal and written communication skills ... family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America....and third parties when they have questions or concerns. ** Center Operating Hours** You must be available to work… more
- State of Georgia (Fulton County, GA)
- …to contact center operations. Analyzes performance metrics such as call volume, response times, customer satisfaction, agent productivity, and abandonment ... Administrative & Operations Support (https://ga.referrals.selectminds.com/landingpages/administrative-operations-support-opportunities-at-team-georgia-16) Insurance and Safety Fire Commissioner,… more
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