- USAA (San Antonio, TX)
- …and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction ... **It is all about learning and growing.** Our Licensed Insurance Customer Service role may be a new career...Casualty (P&C) active producer/agents with an **ACTIVE** P&C producer agent license to **work in our San Antonio, Tampa… more
- Cognizant (Dallas, TX)
- …automation, and analytics use cases to elevate customer experience, optimize agent performance, and enable intelligent call deflection and real-time ... expertise in the Google Cloud Customer Experience stack, including Dialogflow CX, Agent Assist, Contact Center AI Insights, Speech-to-Text, Natural Language… more
- Mass Markets (TX)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... calls, assessing agent performance, analyzing data trends, and recommending process improvements....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Brookfield Properties (Katy, TX)
- …we have had one goal in mind - creating the best places to call home. From the development of award-winning, master-planned communities to the creation of ... expanding new home community to customers visiting our welcome center . Key Deliverables + Guide the Welcome Center...taking photographs, cleanup, etc. + Support the real estate agent outreach program by contacting agents to inform them… more
- Cardinal Health (Austin, TX)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CenterWell (Graham, TX)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...to perform patient visits and / or participate in on- call rotation. **Use your skills to make an impact**… more
- NTT America, Inc. (Austin, TX)
- …makes recommendation to the company to select best third-party commissioning agent partners. + Develops systems commissioning plans along with pre-functional, ... QUALIFICATIONS & CERTIFICATIONS** + Bachelor's Degree or equivalent experience managing data center projects. **REQUIRED EXPERIENCE** Three years in a data center… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service, technical support,… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials.… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... diploma or equivalent required. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Active… more