- Bassett Healthcare (Cooperstown, NY)
- …and transfers as well as overcoming delays and obstacles at Bassett Medical Center and throughout the network. Acts as a primary liaison between all service ... on medical needs. + Clinical and Technical Responsibilities. + Provides centralized one- call service for direct admits and facility transfers + Monitors bed requests… more
- Humana (Albany, NY)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting...age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our… more
- UNUM (Albany, NY)
- …in individual metrics (ie accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set ... expectations and drive results for the Customer Contact Center . **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being… more
- Humana (Albany, NY)
- …care with available plan benefits and/or appropriate community resources in a telephonic, call center , work from home environment. This role does not carry ... to address member needs. The Support SSs daily job duties include making outbound call attempts to members with social determinants of health (SDOH) needs to assess… more
- CenterWell (Westbury, NY)
- …preferred. **Additional Information** + Normal Hours of Operation: M-F / 8a-5p (ET) + On- Call Expectation: Rotating on- call shift. + Branch Size: 170 Census (4 ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- Synchrony (New York, NY)
- …leads all Information Security aspects of the Synchrony Joint Security Operations Center (JSOC). This role fosters a culture of innovation and collaboration while ... Must have experience in managing an Information Security Operations Center (SOC) + Must have experience in driving strategy...documents in an alternate format, using a sign language interpreter , or using specialized equipment. + If you need… more
- Humana (Albany, NY)
- …Qualifications** + Experience in healthcare, military, or managed care environment + Call Center experience + College degree (Associate's or Bachelor's) highly ... the ID Card Office Locator (https://idco.dmdc.osd.mil/idco/) provided by the Defense Manpower Data Center (DMDC). This tool allows you to: + Search for RAPIDS ID… more
- Humana (Albany, NY)
- …Read Only + Previous experience in medical claims processing + Previous inbound call center or related customer service experience + Previous grievance and ... age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our… more
- Humana (Albany, NY)
- …developing & advancing enterprise strategy, insurance operations experience, ie: claims, UM, CM, call center , enrollment, etc. + 5 years or more of CMS ... age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our… more
- CenterWell (Hauppauge, NY)
- …may be required to perform patient visits and / or participate in on- call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more