- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seeking a strategic and experienced Sr **Director of Product Management** to lead the vision, planning, and execution of cutting-edge healthcare AI solutions. This… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... that support clinical evidence alignment and quality improvement initiatives + Lead API design and development for seamless healthcare data exchange between… more
- Public Storage (Plano, TX)
- …Optimization: + Oversee execution of multi-channel campaigns (email, SMS, push, direct mail, call center , etc.) with A/B testing and analytics to drive continual ... value across Public Storage's digital and offline channels. This individual will lead a team to design omni-channel CRM strategies, own the technology roadmap,… more
- NRG Energy, Inc. (Abernathy, TX)
- …variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! **POSITION PURPOSE** Responsible ... any violations of applicable laws and regulations for Antelope Elk Energy Center , Mustang Station, and Panhandle Wind Ranch. Such laws and regulations include… more
- Wayfair (Lancaster, TX)
- …lead our Fulfillment Improvement Team. As head of FIT, this candidate will lead our center of excellence for process definition and optimization, building and ... solving problems are a must. What You'll Do + Lead our central process definition and optimization team to...who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and… more
- American Airlines (Dallas, TX)
- …for Payments Servicing MSRs + Assist in managing vendor relationship with credit card call center + Provide backup coverage for Payments Servicing Supervisors + ... handle multiple tasks and function as an integral part of a team + Ability to lead and motivate employees in working as a team + Ability to train skills, knowledge,… more
- CVS Health (Richardson, TX)
- …smooth transitions and minimize disruptions. + **Continuity and Recovery Planning** : Lead the development and execution of robust continuity and recovery plans, ... ensuring organizational resilience. + **On- Call Support** : Participate in an on- call ...Anchored in our brand - with heart at its center - our purpose sends a personal message that… more
- Realtor (Austin, TX)
- …you'll bring:** + Associates Degree and/or 3+ years of experience working in a call center environment interacting with customers / prospective customers + 1-2 ... do:** + Uses speech analytic tools to conduct in-depth call analysis that produce key insights from both a...integrity and revenue generation perspective + Maintains standards that lead to positive interactions that ensure brand integrity and… more
- Sprinklr (TX)
- …and drive customer value. **Key Responsibilities:** **Leadership & Strategy** + Lead the voice implementation and solution delivery strategy across enterprise CCaaS ... and delivery of complex voice solutions, including SIP Trunking, PSTN connectivity, call routing architecture, and global number management. + Serve as a Sprinklr… more
- ADP (El Paso, TX)
- …optimal service, client satisfaction and client retention. Working knowledge of 401k, call center , relationship management or similar experience + Shows ... resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends… more