- MyFlorida (Tallahassee, FL)
- …handles all initial interaction conducted via telephone and e-mail. This position works as a Call Center agent for the Customer Contact Center (CCC). The ... regarding continuing education requirements and fees. + Reviews information in the call center system, DBPR's intranet site and/or internet site, as well as laws… more
- Mass Markets (FL)
- …and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work ... years of recruiting experience, preferably in a high-volume or call center environment. + Prior call...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (FL)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures....services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- University of Miami (Miami, FL)
- …physicians. UHealth also houses the only National Cancer Institute designated cancer center in South Florida, the Sylvester Comprehensive Cancer Center . ... residents, and fellows. + Participation in the development and management of new and ongoing clinical research. + Provide...performance of technical personnel. + Be part of the on- call radiology schedule. + Exercise quality assurance as related… more
- AON (FL)
- …to support the communication and enrollment of core and voluntary employee benefits in a call center environment + Be polite and courteous to all customers and ... Ability to work a flexible 8 hour shift with call center hours of 8am-8pm + Ability...action employer. DISCLAIMER: Nothing in this job description restricts management 's right to assign or reassign duties and responsibilities… more
- Mass Markets (FL)
- …(KPIs) to track and improve service delivery. + Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. + Ensure ... Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance....services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Tampa, FL)
- …older. + High school diploma or equivalent. + Minimum 3 years of experience in a call center environment. + Minimum 1 year of experience in a customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- Evolent (Tallahassee, FL)
- …ideal candidate will bring strong leadership skills, a background in contact center management , and a passion for improving healthcare outcomes. **Collaboration ... to play a pivotal role in leading our contact center team, ensuring the effective and efficient management...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Mass Markets (FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... call handling + Accurately document customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) +… more