- Humana (Albany, NY)
- …or care delivery organizations + Familiarity with service operations such as workforce management , customer service, or call center environments + ... CenterWell. This role is ideal for a strategic thinker with strong program management skills who thrives in a fast-paced, matrixed environment. The Lead will work… more
- Monroe Plan for Medical Care (Rochester, NY)
- …High school diploma or equivalent. + 2 years of experience in a customer call center service position. + Effective and diplomatic oral communication skills. Good ... Utilization Management Intake Representative II Summary Title:Utilization Management...Utilization Management Intake Representative II Summary Title:Utilization Management Intake Representative II ID:UM 42 (ROC) Location:Rochester, Buffalo,… more
- Molina Healthcare (Buffalo, NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... **Job Description** **Job Summary** Molina Pharmacy Services/ Management staff work to ensure that Molina members,...as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required… more
- KeyBank (Rochester, NY)
- …will identify prospect/client needs and participate in various aspects of client management , including calling via conference call and relationship reviews for ... clients with basic to complex cash management needs. **Responsibilities** + Identifies and closes new client...Banking Relationship Managers (BBRMs) and development of their own center of influence (COI) networks + Develops and manages… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... culture. **What You'll Be Doing:** **Sr Director of Product Management - AI & Healthcare Innovation** Evolent is seeking...seeking a strategic and experienced Sr **Director of Product Management ** to lead the vision, planning, and execution of… more
- Stony Brook University (Stony Brook, NY)
- …**Preferred:** + Previous experience as a Patient Access Representative at a Medical Center is strongly preferred. + Hospital Bed Management experience, and/or ... Patient Access Representative, Lead Registrar, Bed Management (Evenings 3p-11p)) At Stony Brook Medicine, our...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- University of Rochester (Rochester, NY)
- …required. + Communications or Business Degree preferred. + 2-5 years hospital and/or call center and/ or customer service experience or equivalent combination of ... independent judgment, determines when situations warrant escalation to Department Management , Administrator On- Call , Security and/or Public Relations. +… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... culture. **What You'll Be Doing:** The Specialist, Provider Data Management will be a dynamic role that will encompass...works closely with our Evolent partners to support data management , claims processing, and other activities that are within… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... is seeking an experienced health care Director/Senior Director of Product Management to help Evolent partner with provider organizations to integrate value-based… more
- CenterWell (Albany, NY)
- …clinical experience, managed care experience, DME, Florida Medicaid **OR** utilization management experience + Demonstrates Emotional Maturity + Ability to work ... relationships with all internal and external customers + Available for On Call weekend/holiday rotation if needed **Role Desirables** + Education: BSN or bachelor's… more