- City of New York (New York, NY)
- …Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact ... and verbal communication skills, strong analytical and problem-solving skills, knowledge of Call Center operation and the ability to manage competing priorities,… more
- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -...least 3 years of experience in behavioral health program management or direct behavioral health service delivery - At… more
- American Red Cross (Liverpool, NY)
- …+ Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of ... supervises volunteers during surge situations for the Hero Care Center . **Service Delivery Management ** : Ensures the...organization, staff may be asked to be on 24-hour call during period of major disaster. **FOR MOBILE POSITIONS… more
- City of New York (New York, NY)
- …User Support egain reporting call metrics and apply analysis to optimize call center efficiency and enhance customer experience. - Reviewing incident reports ... Skills: - Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written and interpersonal communication… more
- University of Rochester (Rochester, NY)
- …required + Communications or Business Degree preferred + 2-5 years hospital and/or call center and/ or customer service experience or equivalent combination of ... independent judgment, determines when situations warrant escalation to Department Management , Administrator On- Call , Security and/or Public Relations. +… more
- Rochester Regional Health (Rochester, NY)
- …primary scope, with opportunities to work in outpatient MSK care, concussion management , and general rehabilitation. + Exceptional Support & Resources: + Golisano ... Restorative Neurology & Rehabilitation Center : As the largest program in the Finger Lakes,...our ACGME-accredited residency program with optional faculty appointments. + Call Schedule Designed for Balance: + All call… more
- Stony Brook University (Stony Brook, NY)
- …the Center researchers troubleshoot software and APIs. + Website management , upgrades, redesign when needed, and seamless and updated maintenance and efficient ... offices, meeting rooms and lecture hall. Provide network security management for the Center . + Other duties...state laws._** If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA)… more
- Stony Brook University (Stony Brook, NY)
- …will serve as the hub for new patient referrals and long-term management of cognitive neurology patients. In collaboration with faculty from Geriatric Psychiatry, ... will round out the multidisciplinary team that comprises the Stony Brook Center of Excellence for Alzheimer's Disease (CEAD). Initially funded in 2016, the… more
- CenterWell (Albany, NY)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... or written inquiries. This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers. **This is a Work from Home… more
- WMCHealth (Margaretville, NY)
- LPN Company: Mountainside Residential Care Center City/State: Margaretville, NY Category: Nursing/Nursing Management Department: Skilled Nursing Union: Yes Union ... state, and local standards, guidelines, and regulations that govern Mountainside Residential Care Center , and as may be required by the Director of Nursing Services… more