- Broadview FCU (Buffalo, NY)
- …member issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, ... first-contact resolution and a positive member experience within a call center environment. + Adherence to ...scoring. + Log all member inquiries within dedicated case management program, capturing key information, follow up requirements and… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- Call Center Representative Full Time - Position is 100% on site New York Mills, NY, US The Fountainhead Group is looking for a Call Center Representative ... of the Customer Service Team. Your role as a Call Center Representative will be handling FGI...New York State by the Society for Human Resource Management . All applicants will be considered for employment without… more
- ConnectLife (Williamsville, NY)
- Referral Intake Coordinator- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY Healthcare Customer Service Representatives are encouraged to ... 1 year working in a healthcare setting preferred. + Call center experience preferred. Knowledge, Skills, and...needed. + Report any complaints or errors received to management , as needed. + Remain informed on current ConnectLife… more
- Pearl Interactive Network (Albany, NY)
- … teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote ... of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible for...an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities… more
- TEKsystems (Schenectady, NY)
- IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED OPPORTUNITY TO WORK WITH ONE OF THE LARGEST PEST SERVICES COMPANIES IN THE AREA FULL TIME OPPORTUNITY WITH ROOM FOR ... Saturday, 9:00 am - 2:00 pm (Overtime rate $30/HR) Qualifications: + 2 years of call center customer service experience + Microsoft office proficient + Type 35… more
- TEKsystems (Albany, NY)
- IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED, START NEXT WEEK OPPORTUNITY TO BE 100% REMOTE AFTER TRAINING PERIOD, MUST WORK ON SITE IN ALBANY, NY FIRST ... - FRIDAY 830AM-530PM ALBANY, NY (ONSITE ONLY) $20/HR Qualifications: + 2 years of call center customer service experience + Microsoft office proficient + Type 35… more
- New York State Civil Service (Schenectady, NY)
- NY HELP No Agency Taxation & Finance, State Title Tax Information Aide ( Call Center ) Occupational Category Clerical, Secretarial, Office Aide Salary Grade Hourly ... relevant notes from customer interactions.* Report on customer feedback.* Complete call logs and reports.* Enter and/or retrieve information from computer… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete ... and accurate documentation in case management system (CMS) + Assists direct reports to deescalate...to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations +… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... **Responsibilities** 1. Schedules patient FPA appointments and updates practice management system. 2. Collects patient demographics and insurance information and… more
- Northwell Health (Lake Success, NY)
- …calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel ... deaf) in a prompt manner; logs difficult/questionable calls and alerts appropriate management . + Performs routine clerical duties including, but not limited to:… more