- SUNY Buffalo State (Buffalo, NY)
- …fulfill our mission. Faculty/Professional Professional Department Information Technology Exchange Center Local Title Compliance / Procurement / Accountant Manager ... recharges, contributing to revenue forecasting and financial trend analysis, contract management , and ensuring compliance with New York State procurement guidelines.… more
- Encore (New York, NY)
- …all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through ... For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting… more
- Encore (New York, NY)
- …service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through ... the field. * Manage human resource related issues including performance management , salary administration and training and development. * Effectively utilizes… more
- TD Bank (New York, NY)
- …share of wallet, and business impact. **Depth & Scope:** + Provides people management leadership by hiring the best talent, setting goals, developing staff, managing ... adoption of consumers in our retail store and contact center + Advocates and partners with marketing to provide...priorities into existing processes and planning + Provides people management leadership and build a high performing team -… more
- Bank of America (Utica, NY)
- …client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring ... frequent updates and learning materials, often while on the call , and implements into conversations with speed and accuracy...capacity **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue … more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... include areas such as provider scorecards, alternative payment models, referral management , or pilots with external vendors. + Engage cross-department leaders and… more
- M&T Bank (Buffalo, NY)
- …required within unit managed. **Education and Experience Preferred:** Bachelor's degree Call center and/or financial services operations experience Excellent ... data for unit activities managed for distribution to and decision-making by management . + Interact routinely with Division/Department management to establish… more
- University of Rochester (Rochester, NY)
- …in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls ... The Pharmacy Access Representative III (PAR) is responsible for the overall management of medication coordination and removal of barriers that prevent patients from… more
- St. John's Embrace Living (Rochester, NY)
- …innovative, and fun for both employees and the elders and residents that call St. John's home. If this description speaks to you, continue reading about ... departmental budget. This person shall possess and execute front of house management knowledge and understanding of SJH family style/ neighborhood-based model of… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Job Description As a FMD, Radiology you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients… more