- Capital One (Plano, TX)
- …or Management + Six Sigma, Lean, BPM Certification + At least 5 Years of Call Center Management Experience + At least 5 years of experience in People ... Certification + At least 3 years of experience in Call Center or Back Office Operations Management + At least 2 years of experience in People management … more
- Kemper (Dallas, TX)
- …in Business Administration, Management or related field + **Experience** : 7+ years in call center management with at least 3 years in a leadership role. ... process and takes necessary actions consistent with company's Performance Management guidelines for addressing below-average performance. Seeks opportunities to… more
- Teleperformance USA (El Paso, TX)
- …**AI Proficiency** **Data Literacy** **REQUIRED EXPERIENCE** + **Minimum of 6 months of call center sales management experience is required.** + **Sales ... the sky is the limit!** **Your Responsibilities** **As the** **Verizon OB Sales Assistant Call Center Manager** **, you will be responsible for developing and… more
- Chewy (Richardson, TX)
- …application + Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers or ... utilization management , reporting, and analytics leveraging understanding of contact center operations and workforce management principles. You will provide… more
- Humana (Austin, TX)
- …of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management Experience **Additional Information** Ability ... our caring community and help us put health first** Call Quality Professionals provide information that will assist in...of MarketPOINT Sales Agents. This position will oversee the Call Quality process which includes call monitoring,… more
- Caris Life Sciences (Irving, TX)
- …for tests deemed experimental or not medically necessary by payors. + Experience in healthcare call center management is a plus. **Physical Demands** + Must ... and strategic Director of Billing Operations - Appeals to lead the appeals management function for an assigned payor group. The ideal candidate will possess a… more
- ADP (El Paso, TX)
- …of optimal service, client satisfaction and client retention. Working knowledge of 401k, call center , relationship management or similar experience + Shows ... resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Savers | Value Village (El Paso, TX)
- ** Call Center Supervisor** **Candidates** **must be located in El Paso, TX** **Who we are:** As one of the largest for-profit thrift operators in the United ... 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of... technologies such as dialer, IVR, ACD, and workforce management + High level organizational skills and attention to… more
- Mass Markets (Killeen, TX)
- …innovation, we have established ourselves as a trusted partner in the industry. The call center representative position is a full-time contact center ... a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE AND WHAT DO THEY...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more