- Zurich NA (Houston, TX)
- …and delegates daily activities and work processes related to call center operations and emergent case management + Communicates goals and expectations ... to staff and delivers performance feedback + Co-Leads staff development activities with Operations Implementation Manager through observations, coaching, training, and mentorship activities + Continually rivets existing operations processes and operations… more
- JPMorgan Chase (Plano, TX)
- … Center Team: Our investment professionals work in a team based, call center environment assisting clients and prospects with investment account service ... a Client Service Leader within the JP Morgan Wealth Management Client Service Center team, you will...+ Speak with clients and handle escalations + Conduct call observations to review the quality of service provided… more
- Houston Methodist (Houston, TX)
- …review functions through point of entry, observation progression of care management , concurrent review and denials reviews. Additionally, the URSN will prospectively ... determinations (LCDs & NCDs). This position collaborates with case management in the development and implementation of the plan...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Baytown, TX)
- …improvement of compliance with standard requirements, including ISO 9001 Quality Management . + Conducts ongoing monitoring, measurement and analysis of survey data ... improvement; patient safety; infection prevention and control; and/or health information management **LICENSES AND CERTIFICATIONS - REQUIRED** + N/A **LICENSES AND… more
- Covenant Health (Lubbock, TX)
- **Description** **Care Management Coordinator** **The Care Management Coordinator provides essential clerical support for the Care Management Department. ... provided and regulatory compliance. The goal of the Care Management Coordinator is to ensure the maintenance of accurate...- they're invaluable. Join our team at Covenant Medical Center and thrive in our culture of patient-focused, whole-person… more
- Toyota (Plano, TX)
- …CX Agent Experience Domain. This includes Call Center technologies supporting call agents + Participate in Major Incident Management calls and help in ... optimization of Production applications within the given Domain + Leading Problem Management efforts and driving the team to identify root cause and countermeasures… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Job Summary** The Associate Director (AD), Commercial Data Management (CDM) within Data Enablement (DE) for Business Analysis (BA) is accountable for strategically… more
- Houston Methodist (Houston, TX)
- …Specialist position is responsible for tactical support for material management specific software packages and/or databases. This position's support includes ... supports include the enterprise resource planning (ERP) system, inventory management systems, contract and procurement system. **PEOPLE ESSENTIAL FUNCTIONS** +… more
- CenterWell (Austin, TX)
- …2 is responsible for providing high-quality support to healthcare providers contacting the call center to initiate referral authorizations or check the status of ... staff to resolve issues, clarify requirements, and ensure efficient case management . + Provide clear, concise, and courteous information regarding UM processes,… more
- Huntington Ingalls Industries (San Antonio, TX)
- …ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and ... Acquisition Specialist/Project Manager to support the Air Force Nuclear Weapons Center , Air Delivered Capabilities Directorate at Lackland AFB in San Antonio,… more