- Comerica (Dallas, TX)
- …and coordination of error-free set ups with the operating areas. Support the Relationship Center call queues as needed and for contingency purposes. Utilize 30+ ... Job Description Treasury Management Customer Analyst IThe Treasury Management ... customers that are either assigned to the Relationship Center or Relationship Specialist portfolios. Their primary responsibility is… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... culture. **What You'll Be Doing:** **Associate Director, Correspondence Project and Program Management ** This position serves a key role in planning, directing, and… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... others. **Collaboration Opportunities:** + The Manager, Client Services oversees daily utilization management and directs the medical care of our members on behalf… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... culture. **What You'll Be Doing:** **Senior Scope Analyst, Scope Management ** The Specialty Scope Management team is made up of analysts, coders, and informatics… more
- Hagerty Consulting, Inc. (TX)
- …in an Emergency Operations Center (EOC) or as part of an Incident Management Team (IMT). + National Incident Management System (NIMS) Incident Command System ... Incident Management Team (IMT) Member: Response Cadre **Department:** Response...client-s operational tempo. + Willing and able to be on- call for travel within 24 to 72 hours of… more
- Humana (Austin, TX)
- …escalating issues as necessary to appropriate stakeholders. + Analyze intraday trends, call volume patterns, and agent performance data to recommend improvements. + ... Work with IT and operations to address system outages, call spikes, and staffing shortages. + Assist in developing...+ Ensure data accuracy and integrity across all workforce management platforms. + Recommend and implement process improvements to… more
- Comerica (Dallas, TX)
- …of customer service experience + 2 years of retail, financial sales, or call /contact center experience + 2 years Microsoft Outlook applications, systems data ... Job Description Treasury Management Customer Service Representative (TMR) I, Treasury ManagementThe... Customer Service Representative (TMR) I, Treasury ManagementThe Treasury Management Customer Service Representative (TMR) I is responsible to… more
- Molina Healthcare (San Antonio, TX)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... **Job Description** **Job Summary** Molina Pharmacy Services/ Management staff work to ensure that Molina members,...as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required… more
- Aveanna Healthcare (Houston, TX)
- …Compliance, and Fun. Position Overview The Patient Support Supervisor oversees the call center operations for Aveanna Medical Solutions. This individual is ... responsible for ensuring the effective management of inbound calls answered by Patient Support Representatives...at minimum * 5 or more years as a call center supervisor or above, specializing in… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …of large telco operations. This role will drive program delivery across retail, digital, call center , and customer migration workstreams, with a strong focus on ... and Acquisition. o Track and resolve issues spanning order management , call handling, workforce readiness, and digital...identifying trends, and producing actionable recommendations. * Systems & Call Center Readiness o Oversee impacts to… more