- Ascension Health (Austin, TX)
- **Details** + **Specialty:** Pediatrics + **Subspecialty Interest:** Pediatric Rheumatology + ** Call Schedule:** 1 in 4 call + **Practice Detail:** 1 CMA per ... System:** Athena + **Facility:** Central Austin on the Dell Children's Medical Center located inside Strictly Pediatrics Building and the new North Dell Children's… more
- Two95 International Inc. (El Paso, TX)
- …staffing and/or program initiatives. + Effectively manages in a fast paced call center environment with multiple teams. + Leads cross-functional activities ... relationship to benchmark data relative to forecasting, staffing, quality assurance, training, call center technology, etc. 9. Prepare, deliver, and facilitate… more
- Houston Methodist (The Woodlands, TX)
- …position is a licensed registered nurse (RN) who comprehensively plans for case management of a target patient population on a designated unit(s). This position ... other staff and students. Serves a resource for case management and social work resources and needs for the...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (The Woodlands, TX)
- …teams to enable the effective and efficient completion of objectives. + Oversees management of and ensures development for staff to meet overall objectives in terms ... needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... call handling + Accurately document customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) +… more
- Actalent (Houston, TX)
- …Consultants may also be cross-trained for other departments, such as the Medication Therapy Management (MTM) team or Call Center Counselling (CCC). + ... role will be utilizing your clinical skills to complete utilization management reviews (Prior authorizations, Coverage Exceptions, Quantity Limit exceptions, and… more
- Houston Methodist (The Woodlands, TX)
- …adverse drug reaction and medication error reporting, clinical interventions, medication center reviews, and inventory management documentation and reporting. ... drug therapy reviews and monitoring, patient counseling, transitions of care management including medication acquisition process support, and management of… more
- Houston Methodist (The Woodlands, TX)
- …ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, ... practices and accreditation/regulatory/government regulations. **PEOPLE ESSENTIAL FUNCTIONS** + Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation… more
- Houston Methodist (The Woodlands, TX)
- …between multiple client groups and stakeholders across various levels of management . + Works creatively and analytically in a problem-solving environment fostering ... requirements. Communicates and disseminates timely data analysis and findings to management and appropriate entities and/or identified committees. + Develops and… more
- Mass Markets (TX)
- …(KPIs) to track and improve service delivery. + Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. + Ensure ... Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance....services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more