- WATTS (Fort Worth, TX)
- …and operational management responsibilities. + Extensive customer service and call - center launch experience. Management : + Direct supervision of ... customer support, including using Artificial Intelligence, Machine Learning, and Customer Relationship Management tools. + Ensure WAS brands are involved in the life… more
- ICF (San Antonio, TX)
- …supervision for a team of call specialists for a national call center project using comprehensive decision-making skills and professional judgment to ... and experience to support project execution on a national call center project in a federal consulting...response to changing needs. + Competent understanding of project management methodology including the ability to manage risk, develop… more
- Houston Methodist (Katy, TX)
- …listed below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- ICF (San Antonio, TX)
- …SCHEDULES: 4pm - 12am.** The purpose of this project is to operate the National Call Center (NCC) and Sexual Abuse Hotline (SAH) that serves unaccompanied alien ... Specialist, you will be a critical member of the Call Center Operations Team, serving as the...staff and outside stakeholders for the efficient and effective management of all incoming and outgoing calls. + Ensure… more
- Houston Methodist (Katy, TX)
- …education, etc.) **WORK EXPERIENCE** + Three years of experience in healthcare setting/ call center or customer service operations or successful completion of ... providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with...one-year Houston Methodist Call Center Apprenticeship in lieu of years… more
- Houston Methodist (Houston, TX)
- …from the department. This position provides technical, clerical assistance and data management support to the department staff to facilitate efficient utilization of ... resources including referrals management , communication and collaboration with providers, access to agencies...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- TTEC (Austin, TX)
- …your team What You Bring to the Role + Minimum 1 year call center , equivalent work or sales management experience + Have an active Resident State Insurance ... coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? In this role, you'll… more
- Houston Methodist (Katy, TX)
- …degree preferred **WORK EXPERIENCE** + Two years of experience in a healthcare setting and/or call center operation to include one year in a training or educator ... support center environment; for internal employees, two years of experience in a call center operation + One year of experience working with EPIC Cadence in… more
- Serco (Austin, TX)
- **Position Description** Join Serco as a Traffic Management Center Program Manager in Austin, Texas! Serco is looking for an experienced candidate who has ... protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/70075/traffic- management - center -%28tmc%29-program-manager austin%2c-tx/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- Houston Methodist (Katy, TX)
- …education, etc.) **WORK EXPERIENCE** + Three years of experience in healthcare setting/ call center or customer service operations or successful completion of ... providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with...one-year Houston Methodist Call Center Apprenticeship in lieu of years… more