- Mount Sinai Health System (New York, NY)
- …SEIU 1199 at Mount Sinai St. Luke's, 9034 - Emergency Department Business Associates - STL, Mount Sinai St. Luke's **Responsibilities** + Registers patients ... locations + Disburses chart once reviewed for completeness + Updates and maintains On- Call Board and logs + Completes and processes DER/DOA packets + Logs and… more
- Molina Healthcare (New York, NY)
- …3-5 years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... 5+ years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes and… more
- University of Rochester (Brighton, NY)
- …leadership and operational oversight for the respective area and the Lines of Business supported by the Service Center . Reviews processes and makes ... of special project activities for the supported Lines of Business and/or Service Level Agreements (SLAs), and provides research...review and development of rates associated with IT services **On- call ** + Participates in Manager -on- Call … more
- Cognizant (New York, NY)
- …Summary** Product Owner for Acqueon Dialer is responsible for managing and optimizing call center dialer solutions, ensuring seamless integration with contact ... + Collaborate with stakeholders to align dialing strategies with business objectives. + Gather, analyze, and prioritize requirements from...Acqueon platform. + Provide ongoing support and training to call center teams for optimal usage. +… more
- TEKsystems (New York, NY)
- …& Experience + 3-5+ years of experience in Cisco UC (CUCM, UCCX) and enterprise call center environments. + 2+ years of hands-on development using VXML, Java, ... the design, development, and support of advanced Unified Communications and Contact Center solutions. Key Responsibilities + Design, implement, and support Cisco UC… more
- AbbVie (Buffalo, NY)
- …patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. + Deliver sales ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and… more
- Goddard Riverside (New York, NY)
- …$20.60 - $20.60 Hourly Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center ... better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and...visitors are allowed in the building. + Attend to call -for-aid alert by calling the tenant if no response,… more
- American Red Cross (Fort Drum, NY)
- …+ Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of ... military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of...Cross at assigned location. + Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships… more
- City of New York (New York, NY)
- …User Support egain reporting call metrics and apply analysis to optimize call center efficiency and enhance customer experience - Review incident reports ... Skills: - Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written and interpersonal communication… more
- CSL Plasma (Rochester, NY)
- …suitability for the plasma pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating Procedures ... **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
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