- AbbVie (New York, NY)
- …patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. + Deliver sales ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and… more
- AbbVie (New York, NY)
- …into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Responsibilities + ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and… more
- AbbVie (New York, NY)
- …patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. + Deliver sales ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and… more
- TEKsystems (Vestal, NY)
- …as needed. -Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability. -Utilizes ... topics presented by customers. -Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service. -Engages… more
- CSL Plasma (Buffalo, NY)
- …suitability for the plasma pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating Procedures ... **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- Nestle (New York, NY)
- …SUMMARY:** As a Digital Content Specialist, you will be sitting within our contact center as part of the Center of Excellence B2C Innovation & Optimization ... customer services and other communication processes. You will test and debug business communication flows as necessary, review and simplify code when needed, and… more
- American Red Cross (Liverpool, NY)
- …+ Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of ... military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of...Cross at assigned location. + Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships… more
- Nuvance Health (Poughkeepsie, NY)
- …and accuracy. Updates and reports discrepancies in the schedule to the Nurse Manager of the unit and the Staffing office Supervisor. 1.1 Maintains and prepares ... USY's to cover vacancies, sick calls and vacations. Records on the staffing call log sheet, assigning to appropriate unit. 1.4 Completes accurate assigning of all… more
- ITT (NY)
- …and services, including network transformation efforts, cloud and data center initiatives, compliance readiness, M&A integration, and lifecycle refresh programs. ... ITT's broader infrastructure strategy and plays a vital role in enabling business growth, operational resilience, and cyber risk mitigation. The ideal candidate… more
- CenterWell (Albany, NY)
- …five years' experience as a product owner or similar role + Prior experience with call center operations and KPIs in a lead capacity + Proficiency with Genesys ... the PO monitors product efficacy, utilizing feedback from patients, customers, and business partners to ensure products meet expectations and adjust as needed to… more