- Mass Markets (FL)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- MyFlorida (Tallahassee, FL)
- …matters or requirements, continuing education requirements, and fees. + Reviews information in call center systems, DBPR's intranet site and/or internet site as ... and rules to provide responses to customer inquiries. Updates call center systems with accurate and current...All documentation is due by the close of the vacancy announcement. Location: TALLAHASSEE, FL, US, 32399 Nearest Major Market… more
- TECO Energy (Brandon, FL)
- …positions with bona fide job-related physical requirements regardless of disability.** **Nearest Major Market :** Tampa **Job Segment:** Call Center Manager, ... Customer Experience operations by scheduling and forecasting resources and leveraging Call Center technologies, ensuring current and future business needs… more
- AON (FL)
- …to support the communication and enrollment of core and voluntary employee benefits in a call center environment + Be polite and courteous to all customers and ... Ability to work a flexible 8 hour shift with call center hours of 8am-8pm + Ability...abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based… more
- MyFlorida (Tallahassee, FL)
- …a Regulatory Consultant or Regulatory Program Administrator. + Reviews information in the call center system, DBPR's intranet site and/or internet site, as well ... and rules to provide responses to customer inquiries. Updates call center systems with accurate and current...All documentation is due by the close of the vacancy announcement. Location: TALLAHASSEE, FL, US, 32399 Nearest Major Market… more
- MyFlorida (Tallahassee, FL)
- …handles all initial interaction conducted via telephone and e-mail. This position works as a Call Center agent for the Customer Contact Center (CCC). The ... education requirements and fees. + Reviews information in the call center system, DBPR's intranet site and/or...All documentation is due by the close of the vacancy announcement. Location: TALLAHASSEE, FL, US, 32399 Nearest Major Market… more
- Mass Markets (FL)
- …the industry. We are seeking a visionary and results-driven President to lead MCI's global call center network and serve as a central force within our Executive ... align all business units and affiliate operations, optimizing performance across multi-location call center environments. + Culture & Talent Development Foster a… more
- Mass Markets (FL)
- …and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work ... and results. + Minimum 1-2 years of recruiting experience, preferably in a high-volume or call center environment. + Prior call center experience (as… more
- Mass Markets (FL)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... + Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and… more
- PennyMac (Tampa, FL)
- …Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts ... the management of investments related to the US mortgage market . At Pennymac, our people are the foundation of...Customer Experience Specialist will : + Operate in a Call Center environment as a customer success… more