- Mass Markets (Tampa, FL)
- …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... at any time for any reason. ID2025-47950 Updated Date8/14/2025 DepartmentBilingual Call Center Positions BonusYes Wage Description$14.75 - $17.20/Hr. |… more
- Mass Markets (FL)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for...+ Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support… more
- Mass Markets (Macdill AFB, FL)
- …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across… more
- Deloitte (Miami, FL)
- …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... and capture, through customer and commercial strategies, digital products and innovation, marketing , commerce, sales, and service. We are a team of strategists, data… more
- Mass Markets (FL)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (FL)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... calls, assessing agent performance, analyzing data trends, and recommending process improvements....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (FL)
- …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work… more
- CVS Health (Tallahassee, FL)
- …an operating model that supports 3 days in the field and 2 days in a call center queue to support the organization lower acquisition costs, increase field ... by building a book of business leveraging field sales marketing activity and telesales programs. The positon will sell,...agent productivity, build strong brand ambassadors in local markets,… more