• Debt Recovery Agent

    Mass Markets (Hinesville, GA)
    …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... trusted partner in the industry. We're seeking a skilled and results-driven Debt Recovery Agent to join our team. In this role, you'll be responsible for contacting… more
    Mass Markets (08/27/25)
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  • Customer Service Agent

    Mass Markets (Savannah, GA)
    …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... paid training. Compensation is commensurate with experience. While prior contact center experience isn't required, experience in customer service, tech support,… more
    Mass Markets (07/16/25)
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  • Inbound Customer Care Agent

    Mass Markets (Savannah, GA)
    …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... at any time for any reason. ID2025-49534 Updated Date8/7/2025 DepartmentGeneral Call Center | Full-Time ScheduleMultiple Options BonusYes Wage… more
    Mass Markets (07/15/25)
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  • Bilingual Cable Sales Agent

    Mass Markets (Savannah, GA)
    …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... at any time for any reason. ID2025-47906 Updated Date8/12/2025 DepartmentBilingual Call Center Positions ScheduleMultiple Options BonusYes Wage Description$15.00… more
    Mass Markets (08/27/25)
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  • Bank Customer Care Agent

    Mass Markets (Savannah, GA)
    …least 18 years old + High School Diploma or equivalent required + Minimum 3 years of call center experience + At least 1 year in a customer service role + ... Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (07/02/25)
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  • Experienced Call Center Operations…

    Mass Markets (Garden City, GA)
    …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. +… more
    Mass Markets (09/03/25)
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  • Experienced Call Center Quality…

    Mass Markets (Garden City, GA)
    …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across… more
    Mass Markets (09/03/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Garden City, GA)
    …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality,...+ Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement… more
    Mass Markets (09/03/25)
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  • Contact Center Technology Strategy…

    Deloitte (Atlanta, GA)
    …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... and capture, through customer and commercial strategies, digital products and innovation, marketing , commerce, sales, and service. We are a team of strategists, data… more
    Deloitte (08/28/25)
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  • Digital Product Manager Lead

    PNC (Atlanta, GA)
    …business. You will partner with several key stakeholders including customer care center , employee readiness, technology, fraud, risk, and other lines of business to ... * Curious * Accountable * Trustworthy * A change agent * Intentional * Cool under pressure * Independent...key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as… more
    PNC (08/08/25)
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