- PNC (Houston, TX)
- …business. You will partner with several key stakeholders including customer care center , employee readiness, technology, fraud, risk, and other lines of business to ... * Curious * Accountable * Trustworthy * A change agent * Intentional * Cool under pressure * Independent...key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as… more
- Teleperformance USA (Brownsville, TX)
- …one basis as well as to support the overall team by assisting on the call center floor by answering questions** + **Demonstrate actions and behaviors that ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...reviews in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex… more
- Mass Markets (Killeen, TX)
- …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service, technical support,… more
- Mass Markets (Killeen, TX)
- …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials.… more
- Mass Markets (Killeen, TX)
- …Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... diploma or equivalent required. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Active… more
- Enverus (Austin, TX)
- …or sensitive owner calls. + Lead or support the training and onboarding of new call center agents. + Facilitate ongoing training sessions on various topics as ... adequate coverage for live phone support. + Conduct regular audits of agent interactions and provide constructive feedback to support continuous improvement. +… more