- Fresenius Medical Center (Venice, FL)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management,… more
- Fresenius Medical Center (Port Saint Lucie, FL)
- …but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the kidney disease health care team, this position participates in decision-making, ... Kidney Care policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. + Performs all essential… more
- Fresenius Medical Center (Tampa, FL)
- …but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the kidney disease health care team, this position participates in decision-making, ... Kidney Care, policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. . Performs all essential… more
- CVS Health (Tallahassee, FL)
- …May track and trend data. Coaches, trains and assists in the development of call center staff, as required. + Participates in and/or leads special ... unasked questions, eg additional plan details, benefit plan details, member self- service tools, etc. + Educates and...experience in a transaction based environment such as a call center or retail location preferred, demonstrating… more
- Prime Therapeutics (Tallahassee, FL)
- …health system or health plan experience + Medicare Part D and B experience + Call center or call center operations experience **Physical Demands** ... passion and drives every decision we make. **Job Posting Title** Director of Service Delivery **Job Description** The Director Service Delivery is responsible… more
- MyFlorida (Jacksonville, FL)
- …with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be made ... Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with… more
- Conduent (FL)
- …other work-related duties as assigned. **Requirement for Remote Call Center Representative:** Successfully complete customer service assessment & typing ... where individuality is noticed and valued every day. **Remote Call Center Representative** Would you enjoy being...Center experience preferred. 1 year of face-to-face customer service experience. Knowledge of and prior experience in the… more
- Conduent (FL)
- …and possess a High School Diploma or equivalent. + Must have 6 months of Customer Service , Call Center or Dispatch experience. + Complete a background check, ... and technologies. + A focused multitasker who thrives in a structured, high-volume call center environment. **Required Qualifications:** + Must be at least 18… more
- The Cigna Group (Tallahassee, FL)
- …via phone and e-mail in a "real-time" contact center environment. The Call Center Japanese speaking Customer Service Senior Representative represents the ... of customer service experience analyzing and solving customer problems required, call center experience a PLUS Intermediate proficiency in Microsoft Office… more
- CVS Health (Tallahassee, FL)
- …Relationship Management system (CRM) and appropriate dispositioning. * Meet/Exceed basic call center metrics and expectations consistently (quality, adherence, ... individuals who will be responsible for leading both inbound and outbound call efforts building connections utilizing exceptional customer service skills. Job… more