- Navy Federal Credit Union (Kings Point, NY)
- …verbal and written communication skills Desired Qualifications + Experience in member /customer service preferably in a call center , retail banking or ... + Analyze, research and resolve problems and discrepancies related to member accounts/loans + Assist members with submitting consumer/mortgage/equity loan, overdraft… more
- Humana (Albany, NY)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... of specifications. Develops specifications for new products/services, applications and service offerings. Making architectural decisions that will be followed by… more
- Stony Brook University (Commack, NY)
- …as assigned. ** Member Clinical Services:** + Answer patient inquiries via the Call Center and respond efficiently to resolve access issues for members. + ... Pharmacist - World Trade Center Health Program **Required Qualifications (as evidenced by...decision-making at the care coordinator level and excellent customer service . Ensure standard protocols meet Program requirements for WTC… more
- Stony Brook University (Stony Brook, NY)
- …to our high standard of excellence. **The Patient Access Representative assigned to the Cancer Center , The MART,** is a key member of the Patient Access Services ... for multi-disciplinary encounters while providing the highest level of customer service . The Cancer Center Registrar reviews registrations for completeness,… more
- Whitney Young Health Center (Albany, NY)
- …Nurse Practitioner/Physician Assistant (NP/PA) will provide primary health care services as a member of a health care team comprised of Health Center 's ... + Provides primary care directly in a School Based Health Center , emphasizing accessibility, health promotion, illness prevention and continuity of care… more
- Albany Medical Center (Albany, NY)
- …adolescents across a large catchment area, serving as the major tertiary referral center for 25 counties. Responsibilities and requirements: + Provide expert care to ... anorectal and esophageal manometry studies. + Participate in the on- call inpatient schedule 1 in 5 weeks. + Engage...room NICU. As a New York State-designated Regional Perinatal Center and the only major academic center … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach,… more
- Molina Healthcare (Syracuse, NY)
- …general public. + Achieves individual performance goals as it relates to call center objectives. + Demonstrates personal responsibility and accountability and ... education and experience **Required Experience** + 3-5 years' experience in a call center environment + 1-2 years supervisory experience **Preferred Education**… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- Abilities First Inc (Wappingers Falls, NY)
- …Teacher - Myers Corners Education Center Wappingers Falls, NY (http://maps.google.com/maps?q=167+Myers+Corners+Road+Wappingers+Falls+NY+USA+12590) Description Who ... a 6-week summer program) This is an as needed on- call position. Pay Range:$27.15 - $32.00 per hour Responsibilities:...including usage of classroom computers. + Confers with related service staff where appropriate to ensure the implementation of… more