- Molina Healthcare (Syracuse, NY)
- …center communication channels. * Achieves individual performance goals as it relates to call center objectives. * Assists with training needs of employees as ... service information, and identifies opportunities to improve our member and provider experiences. **KNOWLEDGE/SKILLS/ABILITIES** * Responsible for owning,… more
- University of Rochester (Rochester, NY)
- …customer inquiries by telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots ... procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance… more
- Ford Motor Company (Albany, NY)
- …and B2B Parts and Accessories are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus on operational strategies and tactics ... resolution of eCommerce customer, dealer, and supplier issues within Service Level Agreement targets (SLA's) + Lead Payment processor...+ Ford or other Automotive Field Experience + Operations Center or Customer Call Center … more
- Goddard Riverside (New York, NY)
- …in residential facilities, hospitals, on the street and in other locations + Rotate on- call service after outside work hours 3) Participate as an ACT team ... Shift 9:00am to 5:00pm Description Organization Overview:The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center… more
- Rochester Institute of Technology (Rochester, NY)
- …provides student staff supervision, student support, and crisis response in service to the undergraduate and graduate residential students at the University. ... training & ongoing development for RA staff as part of a Center -wide training program *Facilitate staff meetings and one-on-one meetings with the student… more
- Goddard Riverside (New York, NY)
- …$20.60 - $20.60 Hourly Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center ... better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and...Roles, Responsibilities, and Essential Duties + Provide great customer service to all residents, guest, employees and vendors. +… more
- Sharecare (Albany, NY)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is...based on patient centered model to help improve a member 's total well-being and do so in an appropriate,… more
- Goddard Riverside (New York, NY)
- …clients in residential facilities, on the street and in other locations + Rotate on- call service after outside work hours 2.) Serve as Vocational Specialist + ... Shift 9:00am to 5:00pm Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center… more
- YMCA of Central New York (Liverpool, NY)
- …from harm or suit. + While on duty and not otherwise engaged with a member , circulate the Health & Wellness Center every 15-minutes. + Never perform personal ... values and regulations in and out of the Wellness Center . + Will design safe and effective training programs...Will design safe and effective training programs based on member goals, following standards and guidelines set forth by… more
- State University of New York at New Paltz (New Paltz, NY)
- …are invited for consideration for appointment to the following position: Department: Center for Student Engagement Budget Title: Senior Staff Assistant Local Title: ... New Paltz invites applications for the Assistant Director, Student Union Operations. The Center for Student Engagement within the Division of Student Affairs at SUNY… more