- Transdev (El Monte, CA)
- …asked to make suggestions for system and process improvement using your knowledge of daily Call Center Operations . Transdev is proud to offer: + Competitive ... strategies by evaluating team results and objectives. + Maintains and improves call center operations by monitoring system performance and identifying and… more
- Robert Half Technology (Menlo Park, CA)
- …staff including supervisors and call center specialists. * Ensuring efficient call center operations and timely management of incoming requests * ... Requirements * Five years of leadership or management experience ideally in a call center or facilities operations environment. * The ability to lead a… more
- Sony Pictures Entertainment (Culver City, CA)
- … center + Experience in: + Security technology (Access control systems, etc.), call center operations and contact, center management software, ... Center is responsible for managing and overseeing a team of service center agents, ensuring efficient operations by monitoring performance against key… more
- Cedars-Sinai (Los Angeles, CA)
- …accountable for the administration of all process problems/changes, adjusting workflow relative to call center operations . + Creates and monitors weekly ... for the daily planning, organizing and supervising of the operations for assigned areas, in order to meet the...at staff meetings. **Department-Specific & Supervisory Responsibilities** + Supervises call center staff. Monitors calls to ensure… more
- WSP USA (Los Angeles, CA)
- …concepts and integration + Knowledge of Cisco Contact Center technologies and call center operations + Experience with transportation or public sector ... **Onsite IT Operations Manager** **Position Summary** We are seeking an...+ Experience working in a high-touch customer service or call center environment preferred **Technical Skills** +… more
- UGI Corporation (Rocklin, CA)
- …action plans. Education and Experience Required: + Bachelor's degree preferred or equivalent call center operations experience. + 3+Contact Center ... operations and direct supervisory responsibilities + Working knowledge of contact center operations , key performance metrics, and expense management. +… more
- Hyundai Autoever America (Costa Mesa, CA)
- …Supervisor II Purpose: We are seeking a Customer Operation Supervisor II to oversee call center operations and ensure technical service-related levels are ... years of experience as supervisor for customer service, technical support or call center operations . + Good understanding of ticketing system and escalation… more
- Stanford Health Care (Palo Alto, CA)
- …to improve workflows, enhance efficiency, and maximize the value of technology and automation. + Call Center operations : Oversees call center ... pharmacy team including but not limited to pharmacy liaisons and call center staff fostering a collaborative and supportive environment. + Daily Workflow… more
- Transdev (San Francisco, CA)
- …navigating application requirements. Other key tasks for this position include assisting in call center operations whenever needed, with particular emphasis ... the internet. This is accomplished through regular communications with patrons via a call center environment and direct communications with other Broker staff,… more
- TEKsystems (San Luis Obispo, CA)
- …+ Experience with ticketing systems such as Salesforce or ServiceNow. Top Skills + Call Center Operations + Customer Service & Troubleshooting + Technical ... Required Skills & Qualifications + Minimum 1 year of customer service experience; call center experience preferred (handling 20-30 calls/day). + Strong verbal… more
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