- Baystate Health (Springfield, MA)
- …leader in healthcare quality and safety, is looking for a Per Diem Operations Associate to join our S1500 Discharge Unit in Springfield, MA.** **SCHEDULE:** + ... trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of… more
- Otis Elevator Company (Canton, MA)
- …Elevator Company is searching for a highly motivated Senior Manager, Service Operations for the **Northeast** **Operating Area** to provide direction, support, and ... leadership for Service field operations . **On a typical day you will:** + Drive...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Sprinklr (MA)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, ... partner in continuing to evolve and scale our Sales Operations function..** + **Collaboratively work across the organization to...Lead a new category of enterprise software that we call Unified-CXM. + Empower companies to deliver next generation,… more
- NTT America, Inc. (Boston, MA)
- …of administrators to understand the existing environment, assist each other with day-to-day operations and help with issues as a team. + Install, configure, and ... resolution or escalation to ensure minimal impact to business operations . Document troubleshooting procedures and create SOPs. + Change...+ Frequently move about inside and outside of data center / facility + Remain stationary for long periods… more
- Evolent (Boston, MA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Be Doing:** Are you passionate about data analysis and product technology operations ? Do you thrive in dynamic, collaborative environments where your SQL expertise… more
- Otis Elevator Company (Canton, MA)
- …is seeking a passionate and driven individual to join and lead our maintenance operations and help us continue to provide exceptional service to our customers. The ... people - passengers, customers, and colleagues - at the center of everything we do. We are guided by...do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality… more
- Robert Half Finance & Accounting (Wilmington, MA)
- …processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. If ... interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon! Requirements * Minimum of 1 year of business-to-business customer service experience with a focus on attention to detail. * Strong… more
- Ophthalmic Consultants of Boston (Waltham, MA)
- …experience, including 3+ years in a director-level role + Expertise in billing operations , payer relations, call center leadership, and staff development ... leader ready to take charge of high-volume, multi-department healthcare operations ? Ophthalmic Consultants of Boston (OCB), a nationally recognized ophthalmology… more
- Beth Israel Lahey Health (Westwood, MA)
- …Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and ... specialty pharmacy operation. Assists with the day to day operations and oversight of various centralized pharmacy services such...of various centralized pharmacy services such as data entry, call center , and prescription fulfillment. Must be… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more