- Veterans Affairs, Veterans Health Administration (Chesapeake, VA)
- …Provides a full range of therapeutic interventions to units/programs in the Medical Center to which the psychiatrist is assigned and has clinical privileges to ... in support of the psychiatric residency program, performs on call duties. Involved in performance improvement and quality assurance...as appropriate. Serves as a consultant to other medical center staff and trainees and assist in implementation of… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …* 8+ years in business analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims processing, and ... customer service operations . * Proficiency elaborating and writing User Stories. *...Familiarity with IVR systems, CRM platforms, and cloud-based contact center solutions. Desired qualifications/non-essential skills required: * Experience with… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a complicated and busy schedule + Performing planning, logistics, and operations work + Provide comprehensive administrative support + Coordinate individual and… more
- Southern Company (Chesapeake, VA)
- …one of the Top Workplaces in Hampton Roads as part of our Field Operations team. The Utility Worker position is an entry-level, developmental role that offers ... live in the service area and be subject to call out for emergency service. Stand By duty and...put the needs of those we serve at the center of everything we do and are the key… more
- Brink's (Richmond, VA)
- …service lifecycle, and upholding the company's customer care commitment and policies. The Call Center Agent is primarily responsible for assisting customers via ... institutions, retailers, government agencies, mints, jewelers, and other commercial operations . Our network of operations in 52...required + Minimum of 2 years' experience in a call center setting. + Excellent computer, language… more
- Veterans Affairs, Veterans Health Administration (Salem, VA)
- …the Salem VAMC, Salem, Virginia. He/she is responsible for managing clinical operations and supervising subordinate staff within the Urology Section. Incumbent will ... of emergency conditions in the specialty of Urology at the Salem VA Medical Center . The incumbent will maintain licensure and credentials sufficient to extend to the… more
- ASM Global (Richmond, VA)
- …Office Reports To: Box Office Managers - Altria Theater & Dominion Energy Center FLSA Status: Full Time/Exempt Summary Assists the ASM Richmond Box Office Managers ... and/or Director of Facility Accounting at the Altria Theater and Dominion Energy Center in overseeing ticket sales and all aspects of Box Office operation by… more
- Evolent (Richmond, VA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet… more
- NANA Regional Corporation (Fredericksburg, VA)
- …join our team of outstanding professionals, apply today! **Responsibilities** Supports operations of National Domestic Communications Assistance Center (NDCAC) ... Agreement (SLA) Management process for the FBI National Domestic Communications Assistance Center . Candidate must have law enforcement experience and be able to… more
- Pearl Interactive Network (Richmond, VA)
- …Analyst** to help monitor, evaluate, and enhance performance across our contact center operations . The **Quality Assurance Analyst (QAA)** is responsible for ... systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & Analysis:**… more