- PenFed Credit Union (Mclean, VA)
- …relationships with internal and external partners including Technology, Compliance, User Experience, Call Center Operations , Branch and others involved as ... the work based upon best practices, and oversee day-to-day operations of the team and contractors. + Lead scheduling...Travel Ability to travel to various worksites and be on- call is required. About Us Established in 1935, PenFed… more
- Healthfirst (VA)
- …matter experts, management, general organization objectives, policies, and goals + Previous call center back-office operations experience + Working ... for new hires/newly onboarded Business Partners + Support Contact Center Operations by ensuring optimal staffing levels...operational efficiency of a business + Working experience with call center computer software applications such as… more
- Pearl Interactive Network (Richmond, VA)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... preparation for **future operations ** . If you're an experienced contact ...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- Transdev (Fairfax, VA)
- Bus Operations Call Center Controller (BOCC) - Fairfax Transdev in Fairfax Countyis hiring a Bus Operations Call Center Controller. The BOCC ... system to proactively manage the day-to-day on the road operations of transit service delivered by Transdev. RESPONSIBILITIES: +...Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist /… more
- Lincoln Financial (Richmond, VA)
- …74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work ... from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an..._Nice-to-have experience (Preferred)_ : + Retirement plan knowledge and operations experience + FINRA Series 6 license + Project… more
- AECOM (Fairfax, VA)
- …the needs of the operations . + Previous experience working in a call center , customer service, 911 Operator or dispatching environment. + Demonstrated ... uses several software platforms and web-based applications to perform tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced… more
- Pearl Interactive Network (Richmond, VA)
- …equivalent military experience. + Experience in implementation of call center services organization and other startup operations . + Excellent interpersonal ... overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. +… more
- Serco (VA)
- …other Serco teams to deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive inbound participant phone ... a part of a large team supported by the Operations Manager. Our Ops Manager has over 20 years...At least six months to one year of previous call center experience. + Ability to obtain… more
- TEKsystems (Hampton, VA)
- 100% REMOTE JOB OPPORTUNITY - CALL CENTER AGENT Project Overview: + Supporting Maine State-based Marketplace, Consumer Assistance Center . Provide customer ... transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team… more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled Veteran-Owned ... between mental health/TBI care providers or systems. + Oversee program operations , ensuring compliance with DHA requirements and high-quality service delivery. +… more