- Deloitte (Rosslyn, VA)
- …Linux and Windows + Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing ... support to contact center staff, addressing technical issues and ensuring effective use...practices. + Work closely with cross-functional teams, including IT, operations , and customer service, to ensure integration and alignment… more
- The Vitamin Shoppe (Ashland, VA)
- **Location** The role is based in our Ashland, Virginia Distribution Center . **Overview** **Ashland, Virginia Distribution Center - Climate Controlled, On-Site ... / Life Insurance and More! **You must Apply online** at: _VitaminShoppe.com_ ** CALL US FOR MORE INFORMATION AT ###** **Responsibilities** This position, which may… more
- Serco (Mclean, VA)
- …and joint service staff experience. + Previous assignment at a Combat Training Center (CTC) as Senior Observer/Controller or Commander, Operations Group. _If you ... Subject Matter Expert to Division and Brigade Commanders on leadership, operations , and mission command training. + Assist Site Managers, Observer/Controller teams,… more
- University of Virginia (Gordonsville, VA)
- … run efficiently. + Demonstrates proficient knowledge in front desk functions. Scheduling Center Specific: + Documents each call and/or request completely and ... possible resolutions and escalate as needed to leadership. + Assists with operations over multiple specialties and/or locations. + Proficient in OR scheduling. +… more
- Evolent (Richmond, VA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... with the executive management team on priority initiatives designed to improve operations and meet key customer deliverables. This position will provide technical… more
- TTEC (Richmond, VA)
- …or equivalent + 6 months or more of Quality Assurance experience in a call center environment + Understanding, interpreting, and manipulating data for reporting ... and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations , like outgoing correspondence and external survey results. + Review and… more
- Prime Therapeutics (Richmond, VA)
- …5 years of work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software ... movement environment. **Responsibilities** + Model, analyze and develop reports for Operations departments (ie, volume, rate, and workload forecasting and trend… more
- Enterprise Mobility (Manassas, VA)
- …potential + Customer service in a sales industry (ie retail restaurant, hospitality, call center ) + Participation as an athlete on a professional, ... in sales, business development, customer service, retail management, or operations , as a manager in training, you can count...excel at customer service, sales and marketing, finance, and operations . And you'll learn what it means to always… more
- Aston Carter (Gainesville, VA)
- …in lieu of post-secondary education. + 1 year of experience, preferably in a call center or customer service environment. + Strong interpersonal skills. + ... dedicated Client Administrator to join our team and ensure smooth operations by monitoring team dashboards, resolving issues, and maintaining customer satisfaction.… more
- Rocket Software (Richmond, VA)
- …Summary:** Join our team of elite professionals at Rocket! As part of our Sales Center of Excellence, you will leverage a diverse set of skills to drive sales ... and overall execution of the meeting + Partner with Sales, Marketing, Operations , and Business Teams to identify opportunities to drive joint selling initiatives.… more