- Beth Israel Lahey Health (Woburn, MA)
- …and policies and utilizes tools, techniques and methodology of professional project management fundamentals to meet the current and anticipated needs of the ... administrative projects. Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) is one of the largest physician organizations in New… more
- Bank of America (Boston, MA)
- …Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity ... Identity and Access Management (IAM) Analyst (Mainframe / RACF exp. required)...upgrades, migrations and disaster recovery tests + Provide 24/7 on- call support for RACF related issues + Develop and… more
- Beth Israel Lahey Health (Charlestown, MA)
- …junior colleagues based on project plan requirements. 13. Participates in on- call coverage as assigned. 14. Communicates effectively; including communication around ... current with new application functionality and enhancements. 20. Provides on- call /after-hours support. 21. Achieves and maintains application certification in… more
- Humana (Boston, MA)
- …to the Finance team. Supports system monitoring, file transmissions, member communications, call center inquiries, and production issues resolution. Works well ... our caring community and help us put health first** The Senior Vendor Management Professional will work as liaison between vendors and Humana supporting internal… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management . **Minimum Qualifications** + US citizen ... QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Beth Israel Lahey Health (Westwood, MA)
- …and/or Pharmacy accreditation experience. 3. Experience with call center metrics and reporting. Supervisory or management experience. **Competencies:** ... The Shared Services Pharm Tech Lead collaborates with pharmacy management to lead a team of data entry and... to lead a team of data entry and call center technicians who are responsible for… more
- Eversource Energy (New Bedford, MA)
- …for work visas for this position\. Supervises the 24/7 Dispatch System Operations Center \(SOC\) staff, plans, coordinates, directs and supervises switching ... and non\-outage events and trouble calls from the customer call center , analyzes the problem and initiates...shift\. + Prepares, disseminates, and maintains the assigned regional operations center records and reports in support… more
- Beth Israel Lahey Health (Westwood, MA)
- …business needs. **Job Description:** **Primary Responsibilities:** 1. Supervises and directs the daily operations for the pharmacy call center and data entry ... optimally resourced. (essential) 2. Supervises and directs the daily operations of the fulfilment team to ensure that all...Accredited Specialty Pharmacy, Mail Order, or Call Center experience 2. 1-3 years supervisory/ management experience… more
- Beth Israel Lahey Health (Milton, MA)
- …submission. This role provides coordination of the front desk functions of the Center for Specialty Care to include management of provider schedules, ... people's lives.** Position Function: Reporting to the Director of operations , this role provides day to day supervision of...Monitors and coordinates distribution and communication of all provider call schedules within the Center . Ensures that… more
- Beth Israel Lahey Health (Charlestown, MA)
- …changes with leadership (new processes driven by changing technology in HAH operations ) * Prepares patients charts/command center documentation, ensuring that ... collaboratively with the multidisciplinary team to plan and execute operations for the Hospital at Home units. This includes...* Supports clinician scheduling (field and partnership with command center team) in partnership with the clinical team o… more