• Patient Access Representative, Lead Registrar, Bed…

    Stony Brook University (Stony Brook, NY)
    …**Preferred:** + Previous experience as a Patient Access Representative at a Medical Center is strongly preferred. + Hospital Bed Management experience, and/or ... Patient Access Representative, Lead Registrar, Bed Management (Evenings 3p-11p)) At Stony Brook Medicine, our...to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital… more
    Stony Brook University (10/28/25)
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  • Health Information Management Analyst

    Stony Brook University (Commack, NY)
    …provider orders and scanning documents. Through these responsibilities, the Health Information Management Analyst supports the overall WTC operations and ensures ... Health Information Management Analyst **Required Qualifications (as evidenced by the...for verifying that critical documentation in the World Trade Center Record is present, timely, and properly uploaded. The… more
    Stony Brook University (11/15/25)
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  • Patient Access Representative, Bed…

    Stony Brook University (Stony Brook, NY)
    …**Preferred:** + Previous experience as a Patient Access Representative at a medical center is strongly preferred. + Hospital Bed Management experience, and/or ... Patient Access Representative, Bed Management (Nights, Full Time, Temp) At Stony Brook...to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital… more
    Stony Brook University (11/08/25)
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  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …production environment. + Identifies agent communication needs and makes recommendations to Call Center management . **Minimum Qualifications** + US citizen ... QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
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  • Deputy Director of Digital Support

    City of New York (New York, NY)
    …3 teams that will provide the following: - Technical Support team - A Call Center for HAS employees and approximately 55,000+ client landlords, tenants, ... Tenant and Owner Resources, Housing Stability, Budget and Program Operations , and Program Policy and Innovation. The mission of...representatives, and applicants. The call center will provide technical support for… more
    City of New York (10/16/25)
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  • Customer Care Representative - Career Advancement…

    Casella Waste Systems Inc. (Clifton Park, NY)
    …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent...as well as in customer service and client relationship management \. Able to effectively manage call volume… more
    Casella Waste Systems Inc. (09/26/25)
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  • Manager Patient Access

    Ellis Medicine (Schenectady, NY)
    …and Patient Information Services, Customer Service, Patient Scheduling, Telephone Operators and Call Center operations . Primary responsibilities will focus ... staff include ED Flow Coordinators, Patient Access Ambassador program, Customer Service program, Call Center operations , and Telephone Operator services. +… more
    Ellis Medicine (10/14/25)
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  • Quality Analyst, Crisis Services, Bureau of Mental…

    City of New York (New York, NY)
    …literature reviews and research best practices in crisis intervention and contact center operations . - Support small-scale evaluations to assess the impact ... to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist...contact monitoring audit tool. - Deliver and interpret performance management findings to DOHMH Leadership. - Coordinate with NYC… more
    City of New York (09/18/25)
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  • Supervisor, Office of Crisis Services

    City of New York (New York, NY)
    …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations , as well as their analytical and clinical ... each individual. - Demonstrate proficiency and in-depth understanding of call center operations , analytics, and...least 3 years of experience in behavioral health program management or direct behavioral health service delivery - At… more
    City of New York (10/08/25)
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  • Director of Donor Referral Services

    ConnectLife (Williamsville, NY)
    …+ 5 years of management /supervisory experience required. + Experience supervising call center required. + Experience with strategic goal setting and setting ... Referral Services Job Summary Responsible for the overall management and operations of the Donor Referral Center . Oversee the referral and authorization… more
    ConnectLife (11/14/25)
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