- Pearl Interactive Network (Albany, NY)
- …or a related field (preferred). + 4 - 5 years of experience in contact center operations , workforce management , or a similar role. + Proven expertise ... in contact center performance measures, quality assurance, call routing, and omnichannel operations . + Hands-on experience with contact center … more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …Payroll, Human Resources, Revenue Cycle, Training, Development, Grants & Programs, Marketing, Call Center , CQRM, etc. to meet both internal and external ... Health Center Manager Rochester, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Health Services Job Type Full-time Description Health… more
- CSEA (Albany, NY)
- …via email/correspondence.High School diploma or equivalency.ANDFour years of experience in a customer service call center , a call intake line or as a ... Member Solutions Center Supervisor JOB SUMMARY: The Member Solutions ...is responsible for administering leave policies, training employees, performance management , development and updating of procedures and training manuals… more
- Mount Sinai Health System (New York, NY)
- …patient care needs and applies critical thinking skills in patient care management . 3. Integrates relevant assessment and intervention skills in the delivery of ... documenting nursing practice to support quality and performance improvement initiatives. ** Operations ** 1. Performs charge nurse duties as assigned. 2. Coordinates… more
- ITT (Seneca Falls, NY)
- …2 DAYS WORK FROM HOME** Under the direction of the Supervisor, Hosting Services Operations , this individual provides support for data center services related to ... facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000… more
- University of Rochester (Rochester, NY)
- …via phone senior leadership and follow up with a summary email. If necessary, call in additional Customer Service Center staff to provide support during an ... emergency. - Manage CSC Control Center (comprehensive management program which houses critical...e-absence system, provide employee with confirmation number. Include Medical Center Facilities Operations and River Campus Environmental… more
- FLACRA (Clifton Springs, NY)
- Clinical Supervisor (Addictions Crisis Center ) Finger Lakes Addiction Counseling and Referral Agency Inc Clifton Springs, NY (Onsite) Full-Time $62,000 - ... (https://flacra.jobs.net/apply/j3q14t6rxbv1sg70zw3?ipath=CR¬ify=true&siteid=cbnsv) Job Details Job Title:Clinical Supervisor - Addictions Crisis Center Residential Program Location:Clifton Springs, NY Employment Type:Full-Time, Exempt… more
- M&T Bank (Buffalo, NY)
- …technology or systems experience and 3 years' leadership experience + **Extensive** ** Call Center Technology or Contact Center Technology** **experience** ... other three days._ Manages the activities of our Contact Center Technology support team (ECCI - Off The Hook)... Technology support team (ECCI - Off The Hook) operations and acts as liaison between teams to ensure… more
- Albany Medical Center (Albany, NY)
- …scheduling - required + Revenue Cycle Operation experience, including healthcare call center experience with demonstrated patient-centered approach to best ... Department/Unit: Patient Engagement Center Work Shift: Day (United States of America)...- $110,999.20 This position is responsible for the daily operations of the Pre-Service functions of the Patient Engagement… more
- General Physicians PC (Buffalo, NY)
- …Associates degree preferred. + 1 to 5 years' experience in a medical office/ call center environment. Cardiology experience a plus. + Experience and knowledge ... #25-0524 Buffalo, NY, USA Job Description Contact Center Supervisor Who we are : Join General...provider schedules, patient appointments, and issues that affect team operations . + Prepare and conduct team meetings on a… more