• Call Quality Coach - Mandarin

    Humana (Harrisburg, PA)
    …knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management Experience **Additional Information** ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
    Humana (07/15/25)
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  • Workforce Analyst, Patient Service Center

    J&J Family of Companies (Pittsburgh, PA)
    …NC; Orlando, FL; or Phoenix, AZ. \#Li-Remote Purpose: The Workforce Analyst supports call center operations , collaborating closely with Operations , ... teams. The employee will promote workforce best practices in reviewing and analyzing call center inbound and outbound call volumes. The Workforce… more
    J&J Family of Companies (08/16/25)
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  • Workforce Management Analyst - Call

    Disabled Veteran Solutions (Erie, PA)
    …seeking a detail-oriented and analytical Workforce Management Analyst to support our call center operations . This role is critical in ensuring optimal ... USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center ...Type: Full-Time | [On-site/ After 90 days Hybrid] Department: Operations / Customer Experience Reports To: Workforce Management more
    Disabled Veteran Solutions (08/15/25)
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  • Call Center Supervisor

    Pearl Interactive Network (Harrisburg, PA)
    …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... preparation for **future operations ** . If you're an experienced contact ...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
    Pearl Interactive Network (07/04/25)
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  • HRBP, Manager - Retail Call Center

    CVS Health (Wilkes Barre, PA)
    …Director, HR Business Partner - Retail Operations and will support the Retail Call Center and Mail Operations organizations. The HRBP will be responsible ... And we do it all with heart, each and every day. **Manager, HRBP - Retail Call Center & Mail** **Description** As the manager, HR Business Partner - Retail … more
    CVS Health (08/08/25)
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  • OCC Shift Supervisor - Operations Control…

    University of Pennsylvania (Philadelphia, PA)
    …experience from regimented, process-driven environments to maintain consistency in control center operations , following standard operating procedures (SOPs) to ... of accountability, efficiency, and teamwork. + HVAC and Controls Management : Utilize expertise in chiller operations , temperature...Customer Service & Communication: Experience in a customer service call center is a plus. Must have… more
    University of Pennsylvania (08/03/25)
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  • Operations Coordinator, The McGraw…

    University of Pennsylvania (Philadelphia, PA)
    …of health and wellness programs and resources, and much more. Posted Job Title Operations Coordinator, The McGraw Center and Executive Format Programs, Penn GSE ... Mental Health Counseling, MS Ed: and Global Higher Education Management . Job Description The McGraw Center and...Center and Executive Format Programs are seeking an Operations Coordinator. The Operations Coordinator will provide… more
    University of Pennsylvania (08/08/25)
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  • Engineering Operations Technician , Data…

    Amazon (Berwick, PA)
    operations of some of the world's most data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so ... to 12-hours and may rotate on a predefined schedule. Some locations have on- call rotations. - Maintain data center critical infrastructure equipment ensuring… more
    Amazon (06/21/25)
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  • Engineering Operations Technician, Data…

    Amazon (Berwick, PA)
    operations of some of the world's most data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so ... to 12-hours and may rotate on a predefined schedule. Some locations have on- call rotations. - Maintain data center critical infrastructure equipment ensuring… more
    Amazon (06/21/25)
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  • Engineering Operations Technician, Data…

    Amazon (Berwick, PA)
    … of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems ... to 12-hours and may rotate on a predefined schedule. Some locations have on- call rotations. - Maintain data center critical infrastructure equipment ensuring… more
    Amazon (06/14/25)
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