- Humana (Richmond, VA)
- …knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management Experience **Additional Information** ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- Amazon (Arlington, VA)
- …high-intensity environment such as a physical security operations center , call center , or crisis management /emergency response center . * ... (BAC) supports this mission by providing 24/7 global security operations center (GSOC) services to roughly 500k...degree or equivalent experience. * Three (3) years of operations personnel management experience in a high-volume,… more
- Mass Markets (VA)
- …will have strong leadership skills, excellent problem-solving abilities, and a deep understanding of call center operations . To be considered for this role, ... Call Resolution (FCR). + In-depth knowledge of call center operations , processes, and...and best practices. + Proficiency in call center software, CRM systems, and workforce management … more
- Pearl Interactive Network (Richmond, VA)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... preparation for **future operations ** . If you're an experienced contact ...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- AECOM (Fairfax, VA)
- …the needs of the operations . + Previous experience working in a call center , customer service, 911 Operator or dispatching environment. + Demonstrated ... uses several software platforms and web-based applications to perform tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced… more
- Serco (VA)
- …over 20 years of pension benefits and customer service experience comprising of Operations Management , Assistant Project Management , supervisory and team ... Serco teams to deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive inbound participant phone calls… more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled Veteran-Owned ... Small Business (SDVOSB) that provides business and management solutions through three core capabilities: (1) data analytics, (2) comprehensive veterans support, and… more
- Amazon (Sterling, VA)
- …reliability to meet or exceed defined service levels of data center operations . We are currently expanding our infrastructure management team and are looking ... followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work...efficient management of day to day data center operations including queue management ,… more
- Amazon (Sterling, VA)
- …reliability to meet or exceed defined service levels of data center operations . We are currently expanding our infrastructure management team and are looking ... followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work...efficient management of day to day data center operations including queue management ,… more
- Amazon (Ashburn, VA)
- …reliability to meet or exceed defined service levels of data center operations . We are currently expanding our infrastructure management team and are looking ... followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work...efficient management of day to day data center operations including queue management ,… more