- CyrusOne (Sterling, VA)
- …to ensure that security initiatives align with overall data center operations and customer requirements. Budget Management : + Develop and manage budgets ... technologies, assessing their capabilities, compatibility, and potential benefits for data center security operations . + Develop and implement a standardized… more
- Teleperformance USA (VA)
- …be flexible to work Monday-Friday and any 8 hours between 7AM-7PM** **.** + **Previous call center experience with five (5) or more of the following:** + **More ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...than six (6) months experience as an inbound call center customer service representative** + **More… more
- Mass Markets (VA)
- …This role is critical in ensuring the highest level of service quality within our call center operations . The ideal candidate will be responsible for ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Amazon (Arlington, VA)
- …individual with proven skills to help support our Amazon Dedicated Cloud (ADC) Facility Operations Center (FOC). The ADC FOC is responsible for 24X7 monitoring ... Key job responsibilities - Operate independently with limited direct management . - Act as a systems escalation point for...capabilities. - Travel required. About the team The Facility Operations Center (FOC) is a singular support… more
- Pearl Interactive Network (Richmond, VA)
- … experience. + Previous program management experience preferred in a call center environment. + 3 years' experience supervising or managing ... delivery of complex programs supporting our clients and internal operations . The **Program Manager** (PM) coordinates and monitors the...inbound/outbound/virtual call center . + Highly proficient utilizing Excel… more
- Amazon (Warrenton, VA)
- …and operation of BMS and EPMS systems. - Provide technical assistance and support to operations during life cycle of the data center . - Review results and action ... issuance of purchase orders. - Participate in AWS global on- call schedule to provide immediate BMS and EPMS technical...engineering degrees; or Associates degree and 5 years Data Center project management related experience - 5+… more
- Veterans Affairs, Veterans Health Administration (Hampton, VA)
- …the Department of Veterans Affairs, Veterans Health Administration, Hampton VA Medical Center and serves as an Electronic Technician in Engineering Service. The ... devices or systems include, but is not limited to, intelligent nurse call and code blue systems, patient wandering systems, quad/paraplegic environmental controls,… more
- TekSynap (VA)
- …Data Center products such as Jira Software, Jira Service Management , Confluence, Crowd, Bamboo, and Bitbucket. + Team members must demonstrate proficiency ... optimize COTS products used across the organization such as Atlassian Data Center (DC) applications, the IBM DOORS application, and other Enterprise application… more
- NTT America, Inc. (Gainesville, VA)
- …and personnel. The Security Officer Level 1 (L1) will work closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and ... to assist with matters pertaining to the efficient operation of the data center , including Shipping & Receiving. The position enforces and adheres to security… more
- TekSynap (Arlington, VA)
- … systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional task ... average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates....industry accepted standards and best practices related to Information Management operations , and with ITSM best practices.… more