- Sprinklr (VA)
- …media management , marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down ... and accurate revenue reporting for SEC filings and internal management reporting. + Support international operations and...Lead a new category of enterprise software that we call Unified-CXM. + Empower companies to deliver next generation,… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …DoD STIGs and Information Assurance compliance requirements + Experience in a network operations center (NOC) or help desk environment, including ticketing and ... the Department of Energy's national security mission through the management and operation of its sites, as well as...and sites. This position is based in the Network Operations and Security Center (NOSC), which functions… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Task personnel shall provide final problem resolution. + Work with Enterprise Operations Center (EOC) to implement automated preventative measures, proactive ... and experience troubleshooting Linux and Unix based systems. + Participate in on- call rotations to provide 24x7x365 infrastructure operations support. + Support… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …+ Experience supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build ... to service level variations by working with client and operations management to match staff to demand...management to match staff to demand and/or reallocate task/work/ call volumes. + Analyzes schedule performance, forecast accuracy, and… more
- Cardinal Health (Richmond, VA)
- …prior authorization assistance, copay enrollment, and other patient services. + Oversee daily operations for patient access support contact center team of up to ... to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including customer… more
- NANA Regional Corporation (Fredericksburg, VA)
- …our team of outstanding professionals, apply today! **Responsibilities** + Support operations of National Domestic Communications Assistance Center (NDCAC) ... the Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management processes for the FBI's National Domestic Communications Assistance … more
- Otis Elevator Company (Roanoke, VA)
- … operations to integrate EHS performance and ownership in the branch operations , actively participate in management review meetings + Function in leadership ... and safety compliance. In your role you will partner with Otis Field Operations to identify, anticipate and assess hazards, and implement company EH&S policies and… more
- AECOM (Virginia Beach, VA)
- …the needs of the operations . + Previous experience working in a call center , customer service, 911 Operator or dispatching environment. + Demonstrated ... uses several software platforms and web-based applications to perform tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced… more
- Capital One (Chesapeake, VA)
- …diploma, GED or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year experience using Google Suite or ... working virtually at home? Then a Capital One Customer Operations role may be the role for you! To...Qualifications** + At least 4 years customer service or call center experience + At least 1… more
- Capital One (Richmond, VA)
- …diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using Google Suite ... working virtually at home? Then a Capital One Customer Operations role may be the role for you! To...least 4 years of experience of Customer Service or Call Center experience + At least 1… more
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