- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- TekSynap (Arlington, VA)
- …+ Knowledge of industry accepted standards and best practices related to Information Management operations , and with ITSM best practices. + Education: + ... teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution (FCR). + Assist in… more
- Veterans Affairs, Veterans Health Administration (Chesapeake, VA)
- …Provides a full range of therapeutic interventions to units/programs in the Medical Center to which the psychiatrist is assigned and has clinical privileges to ... practice including diagnostic assessment, medication evaluation and management , suicide risk assessments, crisis intervention, and overall care of patients with… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …* 8+ years in business analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims processing, and ... customer service operations . * Proficiency elaborating and writing User Stories. *...Familiarity with IVR systems, CRM platforms, and cloud-based contact center solutions. Desired qualifications/non-essential skills required: * Experience with… more
- Veterans Affairs, Veterans Health Administration (Salem, VA)
- …the Salem VAMC, Salem, Virginia. He/she is responsible for managing clinical operations and supervising subordinate staff within the Urology Section. Incumbent will ... as well as follow-up care of existing conditions and management of emergency conditions in the specialty of Urology...the specialty of Urology at the Salem VA Medical Center . The incumbent will maintain licensure and credentials sufficient… more
- ASM Global (Richmond, VA)
- …Office Reports To: Box Office Managers - Altria Theater & Dominion Energy Center FLSA Status: Full Time/Exempt Summary Assists the ASM Richmond Box Office Managers ... and/or Director of Facility Accounting at the Altria Theater and Dominion Energy Center in overseeing ticket sales and all aspects of Box Office operation by… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- Sharecare (Richmond, VA)
- …program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered ... . **Job Summary:** Under the general supervision of the Operations Manager, the Outreach Enrollment Specialist has the primary...+ Minimum of one year experience in sales driven, call center and/or customer service environment. +… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... readiness across all clinical trial sites, clinical and Pharmacovigilance (PV) operations . + **Audit Management :** Oversee the planning, execution, and… more
- Serco (Suffolk, VA)
- …procedures and battle staff processes, to include planning, assessments, knowledge management processes, operations center activities, commanders' decision ... 12 years of experience in planning and/or executing military operations + Master's degree with a minimum of 10...accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1.… more