- Amazon (Herndon, VA)
- …Computer Science, MIS, Engineering, (or) 10+ years' equivalent incident response, data center operations , or security management experience. * 10+ ... Description AWS Security Operations Center (SOC) Team is looking...of ownership and accountability is a must to include on- call engagement on issues and supporting an effective security… more
- Bon Secours Mercy Health (Virginia Beach, VA)
- …monitoring and process improvements. + Participate in rotating weekend coverage for on- call management duties. + Ensures that centers demonstrate excellence in ... workflow, billing processes, customer service as well as strategic management and growth. The Regional Operations Manager...and implementing changes. + Ensures proper scheduling of all center staff shifts and approves schedules to meet the… more
- Evolent (Richmond, VA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... management , career development support, process improvement, and day-to-day operations oversight + Use data-driven decision-making skills to effectively… more
- Bank of America (Richmond, VA)
- Operations Analyst - Global Payment Operations Investigations...+ Minimum of 1 year experience working in a call center environment + Must be able to ... and make an impact. Join us! The Global Payment Operations (GPO) organization delivers global wire transfers and ACH...Focus + Monitoring, Surveillance, and Testing + Process Performance Management + Research + Adaptability + Business Analytics +… more
- Cardinal Health (Richmond, VA)
- …be proficient in both English and Spanish languages + Customer service experience in a call center environment is desirable + Basic knowledge of, or ability to ... EST (as frequent as business needs dictate)** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing,… more
- CACI International (Springfield, VA)
- Senior Test and Evaluation Operations Manager Job Category: Finance and Accounting Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * * **The Opportunity:** As Test and Evaluation Operations Manager, you will provide vital services in support...will serve as a senior advisor to customer's executive management team in a variety of capacities, to include… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Job Summary** Manager, Clinical Supply Operations manages Phase I-IV clinical studies, including coordination of packaging, labeling, blinding of investigational… more
- Otis Elevator Company (Lorton, VA)
- …is seeking a passionate and driven individual to join and lead our maintenance operations and help us continue to provide exceptional service to our customers. The ... main goal of the role is to provide day-to-day management and training of field staff, including employee selection...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- HCA Healthcare (Reston, VA)
- …of each individual is recognized. Submit your application for our Director Facilities Management opening with Reston Hospital Center today and find out what ... which includes at least five years of progressive, demonstrated management /supervisory experience. Reston Hospital Center (https://restonhospital.com/) has… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …accordance with established escalation procedures. 10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated ... ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center … more
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