- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …accordance with established escalation procedures. 10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated ... ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center … more
- The Clorox Company (Amherst, VA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... at Clorox:** This leader is responsible for collaborating with center HSE leadership to establish and drive the overall...drive the overall execution of a global process safety management (PSM) program to ensure systems are built, maintained… more
- CACI International (Reston, VA)
- …to proposal artifacts and content including organizational charts, concepts of operations , communication mechanisms, risk management , program management , ... Senior Pursuit Excellence Management Strategist Job Category: Business Development and Marketing...from the early stages of capture to help steer call plan and arti facts toward meaningful win themes… more
- Dollar Tree (Chesapeake, VA)
- …evaluations to drive accountability. + Collaborate cross-functionally with Store Operations , Finance, Risk Management , Construction, Legal, Procurement, IT, ... for emergency dispatch and maintenance at the Store Support Center and through third-party call centers. +...+ Minimum five years of job-related experience in facilities, operations , or project management . + Proven ability… more
- Amentum (Springfield, VA)
- …credentials/authorization at this work location. 1+ years' experience in: + Supporting a call center /case management environment providing Tier II or Tier ... **Case Management Support Analyst I** Amentum is a leading...least one year of experience managing queues in a call center environment. Work includes identifying, researching,… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... Required + Experience working within the pharmaceutical industry within data operations /data management environments. + Significant experience with Commercial… more
- PenFed Credit Union (Mclean, VA)
- …relationships with internal and external partners including Technology, Compliance, User Experience, Call Center Operations , Branch and others involved as ... is hiring a (Hybrid) Dir, Program Delivery - Decision Management at our Tysons, Virginia location. The primary purpose...the work based upon best practices, and oversee day-to-day operations of the team and contractors. + Lead scheduling… more
- Evolent (Richmond, VA)
- …plans and serves in a supporting role to the Director, Intake and Utilization Management Operations . + This individual will not only lead a production team ... . - Preferred + 2 - 4 years of operations and Utilization Management experience in a...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Enterprise Mobility (Charlottesville, VA)
- …potential + Customer service in a sales industry (ie retail restaurant, hospitality, call center ) + Participation as an athlete on a professional, ... see yourself in sales, business development, customer service, retail management , or operations , as a manager in...1650 Seminole Trl., Charlottesville, VA 22901 + 392 Pantops Center , Charlottesville, VA 22911 We offer a robust **Benefits… more
- Humana (Richmond, VA)
- …to maintain alignment between workforce supply and demand. + Work with IT and operations to address system outages, call spikes, and staffing shortages. + Assist ... impact** **Education & Experience** + Bachelor's degree in Business, Operations , Workforce Management , or a related field...experience). + 2+ years of experience in real-time workforce operations , preferably in a contact center or… more