- AssistRx (Orlando, FL)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- Bath Planet (Clearwater, FL)
- We're Hiring: Call Center Manager - Home Improvement...Manager to oversee, help grow and optimize the daily operations of our call center . If ... Call Center ...Do: + Lead, coach, and develop a team of call center agents to achieve performance targets... agents to achieve performance targets + Monitor daily operations to ensure excellent customer service and efficient scheduling… more
- Lincoln Financial (Tallahassee, FL)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will..._Nice-to-have experience (Preferred)_ : + Retirement plan knowledge and operations experience + FINRA Series 6 license + Project… more
- Teleperformance USA (North Lauderdale, FL)
- …that program planning and daily management supports business and client objectives for multi-site call center operations . Serve as WFM point of contact for ... by WFM director or other members of management** **Qualifications** + **Minimum 3 years call center experience and 2 years WFM experience** + **Ability to… more
- CoreSite (Orlando, FL)
- …is completed on time. + Work with, and provides guidance, to the site Data Center Operations Manager to determine maintenance requirements for mechanical and ... digital infrastructure while nurturing your professional growth and success. Manager - Data Center Operations ...+ Provide day-to-day exceptional customer service and support. + On- call availability may be required to respond to emergency… more
- MUFG (Tampa, FL)
- …our recruitment team will provide more details. **Job Summary** As a GSOC (Global Security Operations Center ) Manager , you will lead a regional team of Tier ... 1 and Tier 2 analysts within the Global Security Operations Center , ensuring 24/7/365 operational coverage and seamless coordination across global sites. You… more
- Bosch (Fort Lauderdale, FL)
- …with market rates, Shift Differential Payment **Job Description** Product Owner and People Manager . The Product Team Leader of the Customer Service Team in the ... + Initiate intraday actions to improve quality of daily operations . + Monitor, track and improve productivity. + Register...of experience as a Team Lead in Shared Service Center . + Leadership. + Accountability. + Ownership and follow… more
- CenterWell (Tallahassee, FL)
- …proactive attitude, energetic, highly motivated and a self-starter + Inbound/outbound call experience in any pharmacy setting + Strong communication skills both ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- Pearl Interactive Network (Tallahassee, FL)
- …equivalent military experience. + Experience in implementation of call center services organization and other startup operations . + Excellent interpersonal ... process improvement, and team development, let's stay connected. The ** Operations Manager (OM)** is responsible for managing,...variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular… more
- Mass Markets (FL)
- …the industry. We are seeking a dynamic and results-drivenOperations Managerto oversee the daily operations of our call center . This role is responsible for ... POSITION RESPONSIBILITIES Key Responsibilities: + Manage the day-to-day activities of the call center to ensure smooth operations and efficiency. + Ensure… more