• Service Quality Manager

    Transdev (Garden City, NY)
    …or exterior (mirrors, lights, windshield wipers, etc.) to keep bus on the route + Call for assistance as appropriate to control center using best judgment for ... Service Quality Manager The Service Quality Manager supports...in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to… more
    Transdev (04/10/25)
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  • Nurse Manager -Clinical Triage, FDTC

    Weill Cornell Medical College (New York, NY)
    …maintain clinical triage support and processes sits at the intersection of contact center operations and clinical interactions. The RN Clinical Content Expert ... Title: Nurse Manager -Clinical Triage, FDTC Location: Midtown Org Unit: FDTC...and creates plans to remediate. + Partners with contact center support services to create a call … more
    Weill Cornell Medical College (05/01/25)
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  • Exercises Program Manager

    City of New York (New York, NY)
    …The Exercises Program Manager will report to the Executive Director, Emergency Operations Center (EOC) and Exercises, and will: - Design, facilitate, and ... City Emergency Management (NYCEM) is seeking an Exercises Program Manager to join the Exercises Unit and design, implement,...FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC)… more
    City of New York (05/07/25)
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  • Mortgage Outreach Manager (Customer…

    M&T Bank (Getzville, NY)
    …+ A combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, including at least 1 year of ... **Overview:** We are seeking a compassionate and results-driven manager to join our Mortgage Outreach department. This...regulations, and implement training to enhance the skills of call center agents. This role is ideal… more
    M&T Bank (04/24/25)
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  • Director of Nursing, RN - Critical Care Nursing…

    Mount Sinai Health System (New York, NY)
    …forms of compensation or benefits. Non-Bargaining Unit, 700 - Nursing Operations Management - MSH, Mount Sinai Hospital **Responsibilities** **Patient Experience** ... data and observation of unit rounding. 5. Validates Associate Director/Clinical Nurse Manager competency in PHR and provides consistent meaningful feedback with more… more
    Mount Sinai Health System (05/09/25)
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  • Director of RxEducation Operations

    CenterWell (Albany, NY)
    …help us put health first** Humana is seeking a Director of RxEducation Operations to lead our Pharmacy telephonic member education operation. This position will work ... service, improved clinical outcomes, ease). The **Director of RxEducation Operations ** oversees the enrollment, education, engagement, and activation duties for… more
    CenterWell (05/09/25)
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  • Program Analysis Manager

    City of New York (New York, NY)
    …Benefit Access Centers/Model Offices which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , ... for the exercise of independent judgment and initiative, the Program Analysis Manager , is responsible for oversight and management of Program Analysis Team… more
    City of New York (02/15/25)
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  • Manager of Device Integration

    NY CREATES (Albany, NY)
    …Category: Engineering Posted On: Thu Apr 3 2025 Job Description: Job Description for Manager of Device Integration JOB SUMMARY The Manager of Device Integration ... of NY CREATES 300mm research and development programs. The Manager of Device Integration will lead and manage the...NY CREATES programs including CSR, Tokyo Electron, Applied META Center , EUV Center and University at Albany… more
    NY CREATES (04/07/25)
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  • Logistics Program Manager , Urban Search…

    City of New York (New York, NY)
    …Emergency Support Center (ESC). The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to ... well-qualified person with a background in warehouse/equipment management, warehouse/fleet operations , emergency management, the transportation industry, and/or other sectors… more
    City of New York (03/30/25)
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  • Manager , Staffing Forecasts and Analysis…

    CVS Health (Albany, NY)
    …(12-18 months) and midrange (0-26 weeks) forecasting and staff capacity planning for call center and back-office operations for Specialty Operation. This ... for financial outlooks. **Required Qualifications:** + 3-5 years of experience with Call Center and Backoffice Workforce Management/Resource Planning + Specialty… more
    CVS Health (04/20/25)
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