- University of Miami (Miami, FL)
- …in a culturally competent manner utilizing evidence-based standards of quality , safety, and service while ensuring population-specific patient care, collaborating ... and medical education at the Miller School of Medicine. As an academic medical center , we are proud to serve South Florida, Latin America and the Caribbean. Our… more
- University of Miami (Miami, FL)
- …care in a culturally competent manner utilizing evidence-based standards of quality , safety, and service while ensuring population-specific patient care. The ... and medical education at the Miller School of Medicine. As an academic medical center , we are proud to serve South Florida, Latin America and the Caribbean. Our… more
- TEKsystems (Orlando, FL)
- …As a Quality Specialist, you will play a key role in supporting quality assurance across a call center and case-based environment. You'll evaluate ... assurance, call quality monitoring, case auditing, or a related call center or customer support environment * Relevant Skills & Experience o Basic… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support ... + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US...Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years… more
- HCA Healthcare (Jacksonville, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... levels and utilization of personnel and ensure the highest quality of professional skill. + Works closely with the...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- HCA Healthcare (Tamarac, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... levels and utilization of personnel and ensure the highest quality of professional skill. + Works closely with the...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- HCA Healthcare (Tamarac, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... levels and utilization of personnel and ensure the highest quality of professional skill. + Works closely with the...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- University of Miami (Medley, FL)
- …being available to affect the entirety of the team's operations by effectively building call center culture according to our core values promoting and fostering ... an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position...Quality Assurance team to monitor and analyze team's quality and patient satisfaction metrics (ie call … more
- HCA Healthcare (Tamarac, FL)
- …our colleagues in their positions. Join our Team as a(an) RN Patient Logistic Center and access programs to assist with every stage of your career. **Benefits** HCA ... job skills. Apply today for our RN Patient Logistic Center opening and continue to learn! **Job Summary and...clinics, post-acute centers, and physician offices via a single call to initiate acceptance and expedite decision making relative… more
- Aspen Dental (Tallahassee, FL)
- …to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... development and pathing so that you can better your quality of life while helping patients do the same....+ 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability… more