- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …relevant experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or ... basis, as well as through long-term projects. + Provides call quality metrics data to generate and...+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's… more
- CVS Health (Harrisburg, PA)
- …thresholds in relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of ... audits and coaching feedback sessions to review schedule adherence, quality , selling skills and compliance. + Ensuring that the...1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma… more
- Penn Medicine (Philadelphia, PA)
- …future each day. Are you living your life's work? **Entity:** Corporate **Department:** Call Center **Location:** 3930 Chestnut Street **Hours: (must live within ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- Pearl Interactive Network (Harrisburg, PA)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... + Supervise, develop, and coach CSRs to ensure productivity, quality , attendance, and timeliness of work in the completion...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- Luxury Bath Technologies (York, PA)
- Call Center Manager Creating a fresh solution to bath remodeling, Appleby Systems offers a stylish, cost-effective, low-maintenance bath improvement to ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...products. We are looking to hire an experienced Confirmation Call Center Manager in our York, PA… more
- Robert Half Office Team (Montoursville, PA)
- Description We are seeking a motivated and professional Call Center Representative with experience in a high-volume call center environment to join a ... Requirements + Minimum of 1 year in a high-volume call center setting, with a proven ability...and company processes. + Detail-oriented and committed to achieving high- quality customer experiences. Why Join Us? + Competitive compensation… more
- Penn Medicine (Lancaster, PA)
- …future each day. Are you living your life's work? Summary: + The Clinical Call Center RN supports clinical operations by processing and addressing telephone ... calls from patients, caregivers, staff, and physicians. The Clinical Call Center RN will triage clinical concerns and questions from the patient and caregiver,… more
- Penn State Health (Hershey, PA)
- …Degree in Healthcare Administration or a related field preferred. + Prior Call Center , Healthcare IT, or Healthcare operational experience preferred. + ... or genetic information._ **Union:** Non Bargained **Position** Scheduler - Corporate Call Center **Location** US:PA: Hershey | Clerical and Administrative… more
- Penn State Health (Hershey, PA)
- …or genetic information._ **Union:** Non Bargained **Position** Lead Scheduler - Corporate Call Center **Location** US:PA: Hershey | Clerical and Administrative | ... **SUMMARY OF POSITION:** Serves each patient with the highest quality scheduling experience in every interaction every day. Responsible for… more
- Vontier (Harrisburg, PA)
- …+ ASE certification or related trade school degree a plus + 1+ years of call center experience or equivalent experience in dealing with customers + Suggestive ... a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946… more
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