- Pearl Interactive Network (Denver, CO)
- … Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The ** Quality Assurance Analyst (QAA)** is responsible ... improvement. + Establish and maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support ... + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US...Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years… more
- Teledyne (Englewood, CO)
- …with growth potential. **Essential Duties/Responsibilities** + Works as part of the Call Center through coordination of telephone calls and priorities including ... administration, data analysis, and very basic programming skills. The analyst will be quality assuring single server...service as needed. + Works, as part of the call center and mostly by remote access,… more
- Healthfirst (CO)
- …improve the overall operational efficiency of a business + Working experience with call center computer software applications such as Microsoft Office, SQL, ... scheduling processes within the department to ensure overall department quality is met + Support the scheduling analyst...interpreting and summarizing complex data as it relates to call center operation performance + Experience presenting… more
- Intermountain Health (Broomfield, CO)
- …and understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... scheduling, time and attendance, customer relationship management) The Principal analyst is responsible for providing overseeing technical support, configuration,… more
- State of Colorado (Denver, CO)
- …Planning (ERP) Finance Program Lead, Product Owner ( Analyst VI) - Denver Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5018692) Apply ... Enterprise Resource Planning (ERP) Finance Program Lead, Product Owner ( Analyst VI) - Denver Salary $95,892.00 - $110,268.00 Annually Location Denver, CO Job Type… more
- FirstBank (Lakewood, CO)
- …an opportunity for everyone with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and ... by customers, communities, and employees, which is at the center of the company's "banking for good" mantra. FirstBank...join the team! **A Brief Overview** The Senior Analyst , Data Scientist works with business stakeholders to answer… more
- Evolent (Denver, CO)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... connected care journey. We are hiring for a Senior Analyst to join our Strategic Solutions & Value Team...the products that power our mission to improve care quality , affordability and experience for people with complex health… more
- Evolent (Denver, CO)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** **Senior Analyst , Healthcare Analytics Consultant** The Client Analytics team provides a unique… more
- Evolent (Denver, CO)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... and estimate Evolent's ability to reduce costs and improve quality . + Develop models to quantify and articulate value...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more