• Quality Assurance Analyst

    Pearl Interactive Network (Tallahassee, FL)
    Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The ** Quality Assurance Analyst (QAA)** is responsible ... improvement. + Establish and maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and… more
    Pearl Interactive Network (07/22/25)
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  • Epic Sr. Analyst - Quality

    University of Miami (Miami, FL)
    …Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Epic Sr. Analyst - Quality and Population Health. The Epic Sr. Analyst - ... and procedures and safeguards University assets. Department Specific Functions: As an Epic Analyst - Quality and Population Health, you will: + Build and… more
    University of Miami (05/31/25)
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  • Ops Quality Control Analyst (Staff…

    MyFlorida (Orlando, FL)
    OPS QUALITY CONTROL ANALYST (STAFF ASSISTANT)- 65650168 Date: Aug 13, 2025 The State Personnel System is an E-Verify employer. For more information click on our ... Requisition No: 858723 Agency: Elder Affairs Working Title: OPS QUALITY CONTROL ANALYST (STAFF ASSISTANT)- 65650168 Pay...vacancy announcement. If you experience problems applying online, please call the People First Service Center at… more
    MyFlorida (08/13/25)
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  • Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support ... + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US...Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Quality Control Analyst

    City of Coral Gables, FL (Coral Gables, FL)
    Quality Control Analyst Print (https://www.governmentjobs.com/careers/coralgablesfl/jobs/newprint/5031550) Apply  Quality Control Analyst Salary ... Date 08/04/2025 + Description + Benefits + Questions Summary Assists the Quality Control Manager in the administration of the Development Services Department by… more
    City of Coral Gables, FL (08/07/25)
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  • Analyst , Integration Quality

    Evolent (Tallahassee, FL)
    …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... mission. Stay for the culture. **What You'll Be Doing:** Job Description ** Analyst , Integration Quality ** Integration testing in the healthcare ecosystem… more
    Evolent (08/13/25)
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  • Technology Asset & Vendor Management…

    TECO Energy (Ybor City, FL)
    …Normal working conditions with occasional weekend and overtime requirements, including on- call support. Technology Asset & Vendor Management Analyst POSITION ... **Title:** Technology Asset & Vendor Management Analyst , Service Now Focus, Progression **Company** : Tampa...Progression **Company** : Tampa Electric Company **Location:** Ybor Data Center **State and City:** Florida - Ybor City **Shift:**… more
    TECO Energy (08/07/25)
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  • Senior Management Analyst Supv - SES - 1

    MyFlorida (Fort Lauderdale, FL)
    …Internal Agency Opportunity. Department of Children and Families (DCF) Senior Management Analyst Supervisor - 60014682 ESS Quality Improvement Statewide Team ... staff, including both direct and indirect reports. Job Description: Quality Team - Senior Management Analyst Supervisor...hiring process. If you experience problems applying online, please call the People First Service Center at… more
    MyFlorida (08/12/25)
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  • Short Term Disability Analyst

    The Hartford (Sunrise, FL)
    …Hartford issued computer with an ethernet cable; and (3) 100MB download/10MB upload. Contact/ Call center role using Genesys softphone and Citrix/ATO users. Users ... Ability Analyst - C410ANSr Ability Analyst -...and objectives. QUALIFICATIONS: + 1+ years of experience providing quality customer service is required. + 2+ years of… more
    The Hartford (08/02/25)
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  • Facilities Services Analyst - 1

    MyFlorida (Fort Myers, FL)
    FACILITIES SERVICES ANALYST - 64006651 1 Date: Aug 12, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ... 858515 Agency: Department of Health Working Title: FACILITIES SERVICES ANALYST - 64006651 1 Pay Plan: Career Service Position...means of a state-issued purchasing card. This is an on- call position and is responsible for responding to issues… more
    MyFlorida (08/13/25)
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