• Contact Center Quality

    University of Miami (Medley, FL)
    …. The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work ... in Medley. The Call Center Quality Analyst 1 is responsible for monitoring call quality for 1) scheduling and registration calls, and/or 2)… more
    University of Miami (09/19/25)
    - Related Jobs
  • Call Center Operations…

    VentureTech Solutions (Plantation, FL)
    Call Center Operations Analyst Role Summary The Call Center Operations Analyst is responsible for transforming operational data into clear, ... office located in Plantation, FL. Remote is not available. Call Center Operations Analyst Key...analysis to support capacity planning and resource optimization. 4. Quality , Compliance & Risk Monitoring + Monitor QA and… more
    VentureTech Solutions (11/21/25)
    - Related Jobs
  • Quality Assurance Analyst

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support ... + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US...Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
    - Related Jobs
  • Ops Senior Behavioral Analyst

    MyFlorida (Tampa, FL)
    …the online application process. If you need assistance applying for this position, please call the People First service center at ###. Responses to the ... OPS SENIOR BEHAVIORAL ANALYST - 67965601 Date: Nov 22, 2025 The...in collaboration with behavioral service providers to improve the quality and delivery of services to support improved outcomes… more
    MyFlorida (12/04/25)
    - Related Jobs
  • Epic Analyst 2 - Central (H)

    University of Miami (Miami, FL)
    …of Miami Health System IT Department has an opportunity for a full-time Epic Analyst 2. The Epic Analyst 2 assists Associate Epic Analysts on the ... to optimize the application's configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and… more
    University of Miami (11/24/25)
    - Related Jobs
  • Child Protective Field Support Analyst

    MyFlorida (Tampa, FL)
    …in place of entering work history. + If you experience problems applying online, please call the People First Service Center at ###. Benefits of Working for the ... CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60075426 Date: Nov 12, 2025 The...and case reviews are incorporated into ongoing Training and Quality Assurance activities. Observe and document investigator casework activities… more
    MyFlorida (12/04/25)
    - Related Jobs
  • Sunpass Customer Service Operations Analyst

    MyFlorida (Boca Raton, FL)
    SUNPASS CUSTOMER SERVICE OPERATIONS ANALYST - 55001795 Date: Dec 5, 2025 The State Personnel System is an E-Verify employer. For more information click on our ... Agency: Department of Transportation Working Title: SUNPASS CUSTOMER SERVICE OPERATIONS ANALYST - 55001795 Pay Plan: SES Position Number: 55001795 Salary: $54,590.05… more
    MyFlorida (12/05/25)
    - Related Jobs
  • Research Analyst

    CACI International (Homestead AFB, FL)
    Research Analyst Job Category: Consulting Time Type: Part time Minimum Clearance Required to Start: Top Secret Employee Type: Part-Time On- Call Percentage of ... US * * * **The Opportunity:** CACI has several Part-Time-On- Call opportunities for **Research Analysts** to support one of...programs out of Homestead, FL. As a CACI **Research Analyst ,** you will work closely with Intelligence Analysts receiving… more
    CACI International (11/18/25)
    - Related Jobs
  • Technical Analyst II

    MyFlorida (Tallahassee, FL)
    TECHNICAL ANALYST II - 36000206 Date: Nov 28, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ... . Requisition No: 864311 Agency: Department of Lottery Working Title: TECHNICAL ANALYST II - 36000206 Pay Plan: Lottery Exempt Serv Position Number: 36000206… more
    MyFlorida (10/31/25)
    - Related Jobs
  • Systems Project Analyst

    MyFlorida (Tallahassee, FL)
    …of Corrections does not currently support H-1B Visa Sponsorship. For online application issues, call the People First Service Center at ###. Applications will be ... SYSTEMS PROJECT ANALYST Date: Dec 2, 2025 The State Personnel...other programmers, users and data base administration staff. Execute quality assurance system testing, assure documentation written according to… more
    MyFlorida (12/03/25)
    - Related Jobs