- Humana (Albany, NY)
- …virtual position? Humana's Care Management Support Assistants perform their role in a call center environment that includes working in an auto-dialer telephone ... Flexibility and comfort with the speed of change in healthcare. Training and Schedule + Call center hours of operation are Monday-Friday between 8:00 am and 8:00… more
- Antech Diagnostics (Lake Success, NY)
- …or equivalent related experience preferred. + Minimum of 2 years' experience in call center environment is preferred. + Working knowledge of veterinarian, ... Our culture is centered on our guiding philosophy, The Five Principles: Quality , Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the… more
- City of New York (New York, NY)
- … Associate Level IV to serve as Customer Service Representatives in the Call Center . The selected candidates will be responsible for answering customer calls ... New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and storm water, and...Blvd Corona Ny 35 hours per week Physical/Environmental Factors: Call Center Environment Loud and active work… more
- City of New York (New York, NY)
- …results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Role: Client Services ... preservation and development agency. Its mission is to promote quality and affordability in the city's housing, and diversity...clients. They provide customer service via telephone using our call center system, on-line via several email… more
- Mount Sinai Health System (New York, NY)
- …staff competencies is maintained. 10. Reviews unit progress, changes and compliance with quality and safety metrics with Directors and Associate Directors. 11. ... practice. S/he is accountable for budgetary planning and resources to enhance the quality of patient care. The Senior Director of Nursing is responsible for… more
- BronxCare Health System (Bronx, NY)
- …employee. 2. Describe responsibility:Contributes to and participates in the Performance/ Quality Improvement activities of the assigned department. Contribution and ... risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and… more
- Broadview FCU (Albany, NY)
- …issues and enhance overall organizational efficiency ie, training programs. + Monitor call quality and member interactions to ensure compliance with company ... in lieu of degree. + Minimum of two (2) years of people supervisory experience in a call center within a financial institution such as a bank or credit union is… more
- Bassett Healthcare (Oneonta, NY)
- …population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. What you'll do The Medical Office Assistant III serves ... encounters including face-to-face and telephone interactions. Assures that a high- quality patient experience takes place by providing administrative support to… more
- Stony Brook University (Stony Brook, NY)
- …AVP of Nursing of the CTO. + Ensure daily functioning and staffing of the CTO and call back center . + Lead the CTO POD and HRU meetings in collaboration with the ... management of beds during surges in patient volume, the patient callback center , and coordination of daily discharge huddles. This includes overseeing staff,… more
- Pfizer (Albany, NY)
- …Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and ... risk-based compliant quality culture is innovative and customer oriented. Whether you...and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and… more